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WSQ - Decision-Making and Resource Optimization with Linear Programming

Sessions 2 days
Duration 16 hrs
Level Beginner
Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

TSC Title: Resource Management
TSC Code: WST-SPI-4006-1.1-1

Funding for this course is valid from 18 Aug 2023 to 17 Aug 2027. Register and complete the course within this period to qualify for funding support.

By end of the course, learners should be able to:

LO1: Develop resource management strategy and plan using Linear Programming.
LO2: Develop resource allocation plan and track resource usage using Decision Analysis.
LO3: Evaluate resource management performance using Multi Criteria Decision Analysis.

Download Course Brochure

Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.
OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ - Decision-Making and Resource Optimization with Linear Programming

Course Code: TGS-2023036656

WSQ
SFC
PSEA
UTAP
SFEC
Absentee Payroll
MCES

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This WSQ Decision-Making and Resource Optimization with Linear Programming equips participants with advanced strategies in resource management using Linear Programming (LP) models. Learn how to optimize resource usage, develop comprehensive resource allocation plans, and track performance using tools like Excel Solver. Participants will master techniques to formulate and solve LP models that drive efficient resource management strategies.

The course also covers Decision Analysis (DA) and Multi-Criteria Decision Analysis (MCDA), enabling you to evaluate resource management performance from multiple perspectives. Through methods such as the Expected Value approach, Expected Utility approach, and the Analytic Hierarchy Process (AHP), you'll gain the skills needed to make informed decisions and develop Key Performance Indicators (KPIs) that align with organizational goals.

Full Fee ₵750.00 Before GST

GST ₵67.50 9% of fee

Baseline Nett ₵442.50 SG/PR age 21+ · 50% funded

MCES / SME Nett ₵292.50 SG age 40+ · 70% funded

SkillsFuture Enterprise Credit (SFEC)

Eligible companies can use their $10,000 SFEC to cover up to 90% of out-of-pocket course fees for classes ending on or before 30 Nov 2026. A redesigned SFEC starts on 1 Dec 2026.

View on SkillsFuture for Business

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used.

Direct Application on SkillsFuture Portal

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year.

Submit UTAP Claim

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

Check PSEA Eligibility

Scroll down to “Keyword Tags” to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form, then submit the completed form to us:

PSEA Withdrawal Form Submit PSEA Form

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Topic 1: Optimisation and Linear Programming Models for Resource Management

Resource management optimisation and Linear Programming (LP) models

Use Excel Solver to solve LP Models

Formulate and solve LP Models to optimize resource usage

Topic 2: Decision Analysis (DA) for Resource Usage

Overview of Decision Analysis

Decision Analysis with Expected Value approach

Risk analysis with Expected Utility approach

Topic 3: Multi Criteria Decision Analysis

Model multi criteria problems

Scoring board method

Develop KPI using Analytic Hierarchy Process (AHP)

Written Exam
Practical Exam

Course Info

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

Microsoft Excel (desktop app, Microsoft 365) with the Solver add-in

Hardware: Windows PC or Mac laptop

Funding Eligibility Criteria

Self-sponsored learners (individuals)

Singapore Citizens and Singapore Permanent Residents aged 21 and above.
Up to 50% course fee funding. Singapore Citizens aged 40 and above receive up to 70% under the Mid-career Enhanced Subsidy (MCES).
Singapore Citizens aged 25 and above can pay the remaining fee with SkillsFuture Credit.

Company-sponsored learners

Singapore Citizens and Singapore Permanent Residents who are direct employees of the sponsoring company.
Up to 50% course fee funding, or up to 70% for employees of SMEs (Enhanced Training Support for SMEs) and for Singapore Citizens aged 40 and above. An SME has no more than 200 employees or an annual turnover of no more than $100 million.
Employers can also claim Absentee Payroll funding for employees who attend during working hours.
Eligible companies can offset their out-of-pocket fees with SkillsFuture Enterprise Credit (SFEC).

Conditions for all funded learners

Attendance is taken digitally with Singpass for every session, including the assessment.
You must complete the course and pass all assessments (assessed as Competent).
If these conditions are not met, the funding is clawed back and the learner or employer pays the full course fee.
9% GST is charged on the full course fee before funding.
Promo and discount codes cannot be used on funded courses.
Any balance after funding can be paid in cash, with SkillsFuture Credit, with PSEA (Singapore Citizens with a PSEA), or partly reimbursed by UTAP for NTUC members.

How to Apply SkillsFuture Credit Claim for Individuals

Singapore Citizens aged 25 and above can use their SkillsFuture Credit (base tier) to pay the course fee after funding. The $4,000 mid-career top-up cannot be used for this course.

Register for this course as self-sponsored and tell us you will use SkillsFuture Credit. Do not pay the amount you plan to claim.
We email you an invoice showing the course fee after funding.
From 60 days before the course starts, and no later than the course start date, log in to MySkillsFuture with Singpass and click Claim credits.
Click Submit a Claim and search for this course by its course code, TGS-2023036656.
Select your class start date, enter the course fee payable after funding and the amount of credit to claim, then upload the invoice (PDF, JPG or PNG, under 4MB).
Review, accept the terms and click Agree and Submit. The credit is paid directly to us; processing can take up to 14 working days.

Changing or withdrawing: cancel the claim on MySkillsFuture at least one day before the course starts. If your class date changes, cancel the claim and submit a new one with the new date.

How to Apply SkillsFuture Enterprise Credit (SFEC)

SFEC helps companies pay for employee training. The current SFEC ends on 30 November 2026, and a redesigned SFEC starts on 1 December 2026.

Current SFEC: classes ending on or before 30 November 2026

Eligible companies received a one-off $10,000 credit, notified by letter to their Corppass administrator. Eligibility generally required at least 3 Singapore Citizen or PR employees and Skills Development Levy contributions.
SFEC covers up to 90% of the company's out-of-pocket course fee after other subsidies.

Check your company's SFEC eligibility and balance on EnterpriseSG.
Register your Singapore Citizen or PR employee for a class that ends by 30 November 2026, as company-sponsored, and pay the course fee after funding.
Your employee attends and completes the course. We submit the attendance and assessment results to SWDA.
No separate claim is needed. SFEC is calculated automatically once the course fee grant is approved and is paid quarterly to your company's IRAS GIRO or PayNow Corporate account.

Any unused balance of the current SFEC expires on 30 November 2026.

Redesigned SFEC from 1 December 2026

Companies with at least 3 resident employees receive a fresh $10,000 in an online SFEC wallet that offsets out-of-pocket fees upfront at enrolment, instead of reimbursing them afterwards. SWDA has not yet published the support rates and claim steps; see OurWorkforce or our SFEC guide.

How to Apply UTAP (NTUC Members)

NTUC members can claim 50% of the unfunded course fee under the Union Training Assistance Programme (UTAP), capped at $250 a year (aged below 40) or $500 a year (aged 40 and above). The cap is shared with UTAP claims for AI tool subscriptions.

Eligibility: you must be an NTUC member paying full membership fees, with your membership paid up before and during the course and when you claim. The course must not be fully paid for by your employer or another source.

Make sure your NTUC membership is paid up before the course starts.
Register for this course with us and pay the course fee after funding and SkillsFuture Credit.
Attend at least 75% of the course and sit all assessments.
Within 6 months after the course ends, go to the NTUC U Portal, open UTAP under E-services, log in with Singpass and choose Course Fee Claim.
Enter the nett course fee you paid (after all subsidies and SkillsFuture Credit, including GST), and upload your invoice or receipt and your certificate or result slip (PDF, JPG or PNG, up to 5MB each).
NTUC usually pays the claim within 4 weeks of submission.

How to Apply PSEA

Singapore Citizens with a Post-Secondary Education Account (PSEA), which stays open until around the year you turn 31, can use it to pay the course fee after funding for PSEA-approved courses. You can also use a sibling's PSEA after your own has been used up.

Check that this course shows the PSEA tag on its MySkillsFuture page.
Check your PSEA balance on MOE's Student Finance System with Singpass.
Download and complete the PSEA withdrawal form, then submit it to us.
We submit the withdrawal request to MOE. You (and your sibling, if you are using their account) authorise it in the Student Finance System. Nothing is withdrawn without this authorisation.
MOE pays us directly. If you have already paid, we refund the amount covered by PSEA.

More details: MOE PSEA overview.

Appeal Process

If you disagree with an assessment decision, you have the right to appeal.

When the assessor gives you feedback, say whether you agree with the outcome. If you agree, you and the assessor sign the Assessment Summary Record; if you disagree, do not sign it.
Discuss the decision with the assessor or the assessment manager first.
If you are still not satisfied, tell the assessor you intend to appeal. The assessor records this in the feedback section of the Assessment Summary Record and informs the assessment manager.
Lodge your appeal within 7 days, giving your reasons, using the Candidate Appeal Form. The assessor can help you write and lodge it.
An Assessment Appeal Panel reviews the information from you and the assessor and makes a decision. A record of the appeal and its outcome is kept.
You will be told the outcome within 2 weeks of lodging the appeal. The panel's decision is final.

Job Roles

Operations Manager
Project Manager
Supply Chain Manager
Resource Planner
Production Manager
Human Resources Manager
Facilities Manager
Logistics Coordinator
Procurement Specialist
Inventory Control Specialist
Workforce Planning Analyst
Capacity Planner
Lean Operations Specialist
Enterprise Resource Planning (ERP) Consultant
Business Process Improvement Specialist.

Trainers

Liew Sing Loon is an ACLP-certified trainer with strong expertise in data analysis, business operations, and applied decision-making models. With extensive teaching experience under the WSQ framework, he has delivered courses in Excel analytics, business reporting, and quantitative methods, helping professionals strengthen their analytical and problem-solving skills. His practical background enables him to translate complex optimization and resource management concepts into accessible learning for participants from diverse industries.
In his Linear Programming training, Liew emphasizes practical applications of optimization techniques in business decision-making. He guides learners through problem formulation, constraints, and objective functions, using tools such as Excel Solver to solve real-world allocation, scheduling, and cost minimization problems. His hands-on approach ensures participants not only grasp the mathematical principles but also apply them effectively in workplace scenarios.

Dr. Alvin Ang is an ACLP-certified trainer with a Ph.D. in Operations Research from Nanyang Technological University and deep expertise in optimization, decision sciences, and analytics. He has lectured at NTU, SUSS, and professional training institutions, covering operations research, statistics, and data analytics. With published research in optimization and IBM certifications in data science and machine learning, Alvin combines academic depth with practical industry applications.
In his Linear Programming training, Alvin focuses on rigorous problem-solving and resource optimization. He introduces learners to methods such as the simplex algorithm, sensitivity analysis, and duality theory, while demonstrating how these techniques apply to logistics, finance, and manufacturing. By blending theory with case studies and hands-on exercises, he equips learners to apply linear programming to optimize decision-making and resource allocation in complex organizational contexts.

Review

Customer Reviews (5)

Takes his time to ensure students understand Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

Good training course provided by Dr Alvin Ang! Well-knowledgeable and takes his time to ensure his students understands the concept of the course (Excel Solver, Linear Programming). Very much well appreciated! (Posted on 8/31/2026)

will recommend Review by Course Participant/Trainee

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2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 3/26/2025)

will recommend Review by Course Participant/Trainee

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2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 3/26/2025)

will recommend Review by Course Participant/Trainee

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2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 12/9/2024)

will recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

Just attended the course by Dr Alvin Ang,
called, "WSQ-Decision Making and Resource Optimization with Linear Programming". The content is very interesting and allowed me to familiarise unsing Excel and different structure for making decisions at work. Decisions such as deciding event locations, decide type of activities to conduct at my workplace are supported. I can now churn statistics to support my proposal at work. This was great experience would recommend to other executives. (Posted on 10/7/2024)