Course Details
Course Details
What You'll Learn
Topic 1 Content Strategy for Chatbots
Conceptualize content ideas for chatbots
Map out digital storyboards for chatbots
Evaluate potential customer’s preferences
Topic 2 Create Chatbot Content with Microsoft Copilot Studio
Create chatbot content on Microsoft Copilot Studio
Define parameters for delivering chatbot content
Topic 3 Publish and Evaluate Chatbot
Publish the chatbot on multiple channels
Evaluate the chatbot execution
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 18-65 years old
Minimum Software/Hardware Requirement
Software:
TBD
Hardware: Window or Mac Laptops
Job Roles
Job Roles
- Chatbot Developer
- AI Programmer
- Machine Learning Engineer
- Natural Language Processing Specialist
- Digital Marketing Strategist
- User Experience Designer
- Data Scientist
- Chatbot Interaction Designer
- AI Product Manager
- Customer Experience Analyst
- Business Intelligence Developer
- Automation Engineer
- Voice Interface Designer
- E-commerce Chatbot Specialist
- IT Solutions Architect
- Conversational AI Researcher
- Chatbot Analytics Specialist
- Customer Service Automation Coordinator
- AI and Chatbot Consultant
- Software Developer with AI Focus
Trainers
Trainers
James Lee Kin Nam is a ACTA certified trainer. James has more than 20 years of progressive training experience in both corporate enterprises and educational institutes. He is certified by Adobe as an Adobe Certified Expert, Instructor and Web Specialist. He holds an Advanced Certificate in Learning and Performance (ACLP Certified Trainer / Assessor) in adult training. He is also an MOE Registered Instructor. Graduated in the area of Computer Studies and Multimedia Development, he specializes in graphics, animation and web technologies.
He was a former Adjunct Lecturer for Singapore Polytechnic, Web Developer for Nanyang Technological University (NTU) and Social Media & Content Specialist for Equinet Academy. He is currently an External Consultant & Training Associate at Boston Consulting Group.
He has guided many users in the usage of Adobe applications and website development to achieve greater heights in their career advancement. With his knowledge and experiences, James has the ability to explain and simplify complex concepts. He will be able to make positive contributions to your learning journey.
Review
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. (Posted on 6/30/2023)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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