Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Download Course Brochure

Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Claude Cowork for Business Automation

Course Code: C1417

What's This Course About

Automate your business with Claude Cowork for Business Automation. This hands-on 2-day course teaches you how to use Anthropic’s Claude as a collaborative AI coworker to automate documents, data, communications and multi-step business workflows. Instead of doing repetitive work manually, you will delegate tasks to Claude, connect it to your tools and data, and build automations that run reliably with you in control.

Through practical projects, participants will identify automation opportunities, build Claude-powered workflows for reporting, research, drafting and data processing, connect Claude to files, apps and MCP tools, and add approvals, guardrails and monitoring. You will also learn to prompt effectively, keep humans in the loop, and apply AI securely with business data. By the end of the course, you will be able to design and deploy Claude-powered automations that save time and scale across your business.

Course Fee

$700.00 (GST-exclusive)
$763.00 (GST-inclusive)

Course Date

Course Time

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1 Getting Started with Claude Cowork

  • Introduction to Claude and Business Automation
  • Setting Up Claude as a Collaborative AI Coworker
  • Identifying Automation Opportunities and Use Cases
  • Effective Prompting and Responsible, Secure AI Use

Topic 2 Building AI Workflows and Automations with Claude

  • Automating Documents, Drafting and Summarisation
  • Automating Data Processing and Analysis
  • Automating Research and Reporting
  • Designing Multi-Step Business Workflows

Topic 3 Connecting Tools, Data and Teams

  • Connecting Claude to Files, Apps and Systems
  • Using MCP Tools and Integrations
  • Collaborating with Claude Across Teams
  • Adding Approvals, Guardrails and Human-in-the-Loop

Topic 4 Deploying and Scaling Business Automation with Claude

  • Testing, Monitoring and Improving Automations
  • Governance, Security and Compliance
  • Scaling Automations Across the Business
  • Building an AI Automation Roadmap

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Digital Transformation Manager
  • AI Strategy Consultant
  • Chief Technology Officer (CTO)
  • Innovation Director
  • Data Scientist
  • Machine Learning Engineer
  • Business Process Engineer
  • AI Project Manager
  • Digital Innovation Officer
  • Technology Research Analyst
  • User Experience (UX) Designer
  • Systems Analyst
  • IT Solutions Architect
  • Digital Marketing Strategist
  • Customer Experience Manager
  • Product Development Manager
  • Enterprise Architect
  • Business Intelligence Analyst
  • Cloud Solutions Architect
  • Cybersecurity Specialist

Trainers

Trainers

James Lee Kin Nam is a ACTA certified trainer. James has more than 20 years of progressive training experience in both corporate enterprises and educational institutes. He is certified by Adobe as an Adobe Certified Expert, Instructor and Web Specialist. He holds an Advanced Certificate in Learning and Performance (ACLP Certified Trainer / Assessor) in adult training. He is also an MOE Registered Instructor. Graduated in the area of Computer Studies and Multimedia Development, he specializes in graphics, animation and web technologies. 
He was a former Adjunct Lecturer for Singapore Polytechnic, Web Developer for Nanyang Technological University (NTU) and Social Media & Content Specialist for Equinet Academy. He is currently an External Consultant & Training Associate at Boston Consulting Group. He has guided many users in the usage of Adobe applications and website development to achieve greater heights in their career advancement. With his knowledge and experiences, James has the ability to explain and simplify complex concepts. He will be able to make positive contributions to your learning journey.

Allen Wong is a ACTA certified trainer. He is also a seasoned digital marketing strategist, He brings over eight years of experience across diverse industries - e-commerce, events, FMCG, real estate, and finance. 300% career-wide ROAS, peaking at 1000% in events, he has generated $2M in e-commerce revenue and over $5M in sales. An AI enthusiast and industry pioneer, Allen's innovative approach to data-driven marketing drives high-impact, cost-effective results.

Review

Customer Reviews (22)

will recommend Review by Course Participant/Trainee
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. (Posted on 9/8/2023)
will recommend Review by Course Participant/Trainee
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Hands on and demonstration on different applications gives us insights on new ways AI can help us. (Posted on 8/14/2023)
will recommend Review by Course Participant/Trainee
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3. How do you find the training environment
. (Posted on 8/14/2023)
will recommend Review by Course Participant/Trainee
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2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 8/14/2023)
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2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
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