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CASL - Running a Successful eCommerce Store with Shopify

Course Information

  • Sessions 2 days
  • Duration 16 hrs
  • Level Beginner
  • Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Skills Framework

TSC Title
Content Management System Utilisation
TSC Code
RET-CIE-4002-1.1 TSC

Learning Outcomes

By end of the course, learners should be able to

  • LO1: Setup Shopify eCommerce store and CMS
  • LO2: Curate product and web content on Shopify store
  • LO3: Improve customer experience by customising Shopify theme
  • LO4: Manage orders on Shopify store
  • LO5: Manage payment and shipping Issues on Shopify store
  • LO6: Develop and review Shopify store marketing and site performance
Download Course Brochure

Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

CASL - Running a Successful eCommerce Store with Shopify

Course Code: TGS-2026064175
  • CASL
  • SkillsFuture Credit
  • PSEA
  • SFEC
  • Absentee Payroll
  • MCES

45 Review(s) | Add Your Review

What's This Course About

Level up your eCommerce business by mastering Shopify, the leading platform for online sales. In our CASL-certified course, we guide you through the entire process—store setup, inventory management, sales tracking, and even optimizing your online storefront for search engines. Learn to use Shopify’s robust features to control product listings, analyze consumer behavior, and manage your business finances effectively.

Not only does the course offer a deep dive into Shopify's intuitive interface, it also arms you with practical knowledge on utilizing advanced analytics tools. By the end of this engaging course, you'll know how to manage your Shopify store efficiently and make data-driven decisions that will help increase your sales, enhance customer engagement, and grow your business.

Shopify Partner

We are offiicial Shopify Partners.  This 2 days CASL Shopify course will teach you all the fundamentals to setup and manage your Shopify e-commerce store.

PSG Grant for Shopify 

Shopify has been pre-approved as a vendor of the IMDA’s SMEs Go Digital program to boost the productivity of SMEs in Singapore with the Productivity Solutions Grant (PSG).

You can get a 70% discount on the leading platform to start, run, and grow your business when you apply for the Productivity Solutions Grant (PSG). Click here for more deitals. 

Shopify Partner

We are Shopify Partner

Shopify Partner

CASL Funding

Full Fee $720.00 Before GST
GST $64.80 9% of fee
Baseline Nett $424.80 SG/PR age 21+ · 50% funded
MCES / SME Nett $280.80 SG age 40+ · 70% funded
SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2026064175)

  • Scroll down to “Keyword Tags” to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us.

Funding Validity

Funding for this course is valid from 15 Jul 2026 to 14 Jul 2027. Register and complete the course within this period to qualify for funding support.

Course FeeBefore Funding

$720.00 (GST-exclusive)
$784.80 (GST-inclusive)

Course Date

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Getting Started on Shopify

  • Overview of Shopify eCommerce
  • Basic Store Configuration

Topic 2: Setting Up Products

  • Add a New Product
  • Setup Product Details
  • Edit Search Engine Metas
  • Setup Product Variants

Topic 3: Customizing Theme

  • Browse and Find the Right Shopify Theme
  • Publish Theme
  • Structure of a Theme
  • Customizing Theme Setting
  • Edit Theme Code
  • Customizing Collection Page
  • Setup Contact Us Page

Topic 4: Managing Orders

  • View an Order
  • Fulfill an Order
  • Manage Your Orders
  • Refund and Cancel an Order

Topic 5: Payment and Shipping

  • Shopify Payments
  • Setup Paypal
  • Additional Payment Methods
  • Fraud Prevention
  • Configure Taxes
  • Shopify Shipping
  • Plan Your Shipping Strategy
  • Dropshipping
  • Setup Shipping

Topic 6: Marketing and Performance

  • Develop a Marketing Plan
  • Improve Search Engine Optimization
  • Create Discounts
  • Marketing and Site Performance
  • Setup Google Analytics
  • Setup Facebook Pixel
  • Google Ads Conversion tracking
  • Install Newsletter App

Assessment

  • Written Exam
  • Practical Exam

Course Info

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Software/Hardware Requirement

Software:

You can download and install the following software:

Hardware: Windows and Mac Laptops

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.
  • Minimum 18 years old

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity. 

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Individual Sponsored Trainee Employer Sponsored Trainee
  • Singapore Citizens or Singapore Permanent Residents of age 21 and above
  • From 1 October 2023, attendance-taking for SWDA's (formerly SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.​
  • Trainee must pass all prescribed tests / assessments and attain 100% competency.
  • We reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.
  • Singapore Citizens or Singapore Permanent Residents who are DIRECT EMPLOYEE of the sponsoring company.
  • From 1 October 2023, attendance-taking for SWDA's (formerly SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.​
  • Trainee must pass all prescribed tests / assessments and attain 100% competency.
  • We reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

 SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

 PSEA:

  • To check for Post-Secondary Education Account (PSEA) eligibility, goto mySkillsFuture portal and search for this course code.
  • Scroll down to "Keyword Tags" to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

 Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.

 SFEC:

  • If the Training Provider has submitted an enrolment for course fee grant claim in Training Partners Gateway (TPGateway), SWDA would be able to derive SFEC funding based on this record. There is no need for enterprise to submit any claim request and the SFEC claim will be automatically generated and disbursed.
  • Where there is no such record, eligible employers are required to submit an SFEC claim after course completion via the SFEC microsite.
  • SkillsFuture Enterprise Credit (SFEC) Microsite 

Steps to Apply Skills Future Claim

  • The staff will send you an invoice with the fee breakdown.
  • Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
  • Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
  • Upload your invoice and click ‘Submit’

SkillsFuture Level-Up Program

The  SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

  • Log in to your U Portal account to submit your UTAP application upon completion of the course.

Note

  • SWDA subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
  • All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
  • An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
  • UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
  • UTAP support amount will be paid to training provider first and claimed after end of class by learner.

Appeal Process

  1. The candidate has the right to disagree with the assessment decision made by the assessor.
  2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
  3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
  4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
  5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
  6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
  7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
  8. The candidate must lodge the appeal within 7 days, giving reasons for appeal 
  9. The assessor can help the candidate with writing and lodging the appeal.
  10. he assessment manager will collect information from the candidate & assessor and give a final decision.
  11. A record of the appeal and any subsequent actions and findings will be made.
  12. An Assessment Appeal Panel will be formed to review and give a decision.
  13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
  14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
  15. Please click the link below to fill up the Candidates Appeal Form.

Job Roles

Job Roles

  • Shopify Store Manager
  • E-commerce Content Specialist
  • Shopify Developer
  • Digital Marketing Coordinator
  • Product Listing Coordinator
  • E-commerce Operations Manager
  • UX/UI Designer focused on E-commerce
  • Customer Support Specialist for E-commerce
  • Inventory Management Specialist
  • E-commerce SEO Expert
  • Dropshipping Business Owner
  • E-commerce Sales Analyst
  • Digital Branding Specialist
  • Order Fulfillment Coordinator
  • E-commerce Marketing Strategist.

Trainers

Trainers

Janice Ong is an ACLP-certified trainer with over 20 years of experience in business development, sales, and digital marketing. She has held senior roles in global companies such as Creative Technology, where she managed worldwide e-commerce operations and optimized online platforms to drive multi-million-dollar revenues. Since 2014, she has been a freelance trainer and consultant, delivering courses in digital marketing, SEO, and e-commerce to learners ranging from business leaders to aspiring entrepreneurs.
In her Shopify training, Janice focuses on guiding learners through the end-to-end process of building and running an online store. She emphasizes practical applications such as store setup, product optimization, payment integration, and customer engagement strategies. By combining her commercial experience with her passion for teaching, Janice empowers participants to design and operate scalable, customer-focused e-commerce businesses on Shopify.

Allen Wong is a forward-thinking digital marketing strategist and entrepreneur with extensive experience in e-commerce and campaign optimization. As CEO and Founder of Medistation Pte. Ltd., he has successfully generated over $5 million in revenue through data-driven marketing and online sales initiatives. His career spans consultancy roles and leadership positions in digital marketing, where he has leveraged tools like analytics, CRM, and AI to boost customer engagement and conversions.
In his Shopify training, Allen emphasizes creating high-performing online stores that integrate seamlessly with digital marketing strategies. He covers essential topics such as UI/UX optimization, customer journey mapping, and the use of analytics for continuous improvement. With his blend of entrepreneurial success and digital expertise, Allen equips learners with the knowledge and confidence to build and scale profitable Shopify e-commerce businesses.

Ray Teoh is an ACLP-certified trainer and digital marketing leader with over 23 years of experience across Singapore, Malaysia, and Greater China. He has held senior leadership roles at Singapore Press Holdings, Innity, and iClick Interactive, where he achieved milestones such as driving 400% revenue growth at SPH and leading iClick SEA to profitability. Currently, as Director of eDragon Group, he advises companies on leveraging platforms such as Baidu, WeChat, Douyin, and Ctrip for digital expansion.
In his Shopify training, Ray emphasizes aligning e-commerce operations with broader digital marketing and sales strategies. He guides learners in developing customer-centric Shopify stores, leveraging content marketing, livestreaming, and social media to maximize brand visibility and sales. By integrating his extensive leadership background and hands-on training expertise, Ray helps participants build successful Shopify businesses tailored for competitive local and international markets.

Review

Customer Reviews (45)

will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The course was great. I was the only one which meant I could ask tailor made questions that were specific to me. We do have some complex customised orders and Adrian helped me to find out which apps we could look at that should be able to do what we want. There were no questions he couldn't answer! (Posted on 10/11/2020)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Would like to attend more programs related to e-Commerce (Posted on 10/11/2020)
might recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 10/11/2020)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Our Trainer Mr Richard is very helpful, patient, knowlegment, big thanks to him. (Posted on 10/11/2020)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Provide photos of products to be added to website during assessment to avoid waste of time to search for suitable photos (Posted on 8/19/2020)

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