Business Transformation with OpenClaw Digital Employees

Dr. Alfred Ang leads digital transformation from the inside: as Managing Director, CIO, CTO and Chief Instructional Designer of Tertiary Infotech Academy Pte Ltd, he uses AI agents to automate work in his own company while helping other organisations do the same. He is a full-stack AI developer and Agentic AI solution architect who helps enterprises move from experimentation to operational AI, automating customer service, internal workflows, analytics and decision support. His portfolio reflects this business focus: AICoaching is a coaching simulator for redesigning jobs around accountable AI-agent ownership, his workplace learning site addresses AI transformation and job redesign, and his Kacific ERP prototype combines AI agents with human-in-the-loop approvals through email, Asana and Telegram. He designs multi-agent systems with n8n, Langflow, Flowise, OpenAI Agents SDK, Google Gemini Agent SDK, Claude Agent SDK, Microsoft AutoGen and CrewAI. His infrastructure credentials include Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD) and AWS Certified Solutions Architect, and he runs his own platforms in Docker containers through Coolify. He holds a PhD in Electrical Engineering from NUS, a Certificate in AI Ethics and Governance (Senior Professional) from NTU, and PMP and ITIL certifications. His approach emphasises applied skills, ethical AI governance and sustainable digital adoption, and he believes the organisations that thrive will be those able to build, deploy and govern intelligent systems responsibly. He also founded Tertiary Robotics in 2015 and Tertiary Courses Malaysia, giving him first-hand experience of building organisations.

In Business Transformation with OpenClaw Digital Employees, Dr. Ang shows business leaders, operations managers, IT professionals and transformation teams how to build and deploy a digital AI workforce. Learners set up the OpenClaw agent platform, connect models, messaging channels and business tools, and create digital employees with defined roles. They then develop agent skills and sub-agents for research, reporting, customer communication and operations support, before optimising and securing the digital workforce. He frames each step around business outcomes, drawing on the thinking behind his AICoaching simulator, in which every agent has a clear, accountable human owner and measurable results. His project management background, including PMP and ITIL, helps teams plan rollout, change management and ongoing service. In the security topic, his CKA, CKAD and DevOps experience informs practical advice on hosting agents in containers, limiting permissions, protecting credentials and monitoring activity. He also helps participants decide which tasks to hand to digital employees first, starting with well-defined, measurable work and expanding as confidence grows. He also covers how to review the performance of sub-agents and reuse skills across roles, so teams learn to manage a digital workforce with the same discipline they apply to people and processes. He also helps leaders communicate the change to their people, positioning digital employees as support that frees staff for higher-value work. Participants leave able to deploy OpenClaw digital employees and to lead an adoption programme that is productive, secure and accountable. Explore his transformation and AI agent projects on GitHub at https://github.com/alfredang and connect with him on LinkedIn at https://www.linkedin.com/in/angchewhoe/

Dr. Mak Wai Keong is the Group CEO of Edtrix Group, where his work involves research and development in learner and gamer profiling through blockchain and artificial intelligence, including data, textual, auditory and video analytics and supervised, unsupervised and reinforcement learning. He has worked on AI projects with Lee Kong Chian School of Medicine and GSK Singapore. He holds a Doctor of Education, an MSc in Management of Technology (2000) and a BSc (Merit) in Chemistry and Mathematics (1994) from NUS, and was previously Associate Director for Educational Resources and Technology at Yale-NUS College and Senior Learning Innovator at the Institute for Adult Learning's iN.LAB.

In Business Transformation with OpenClaw Digital Employees, Dr. Mak brings his AI research and technology leadership to building a digital AI workforce. Learners set up the OpenClaw agent platform, connecting models, messaging channels and business tools, then develop agent skills and sub-agents that can take on defined roles. The final topic covers optimising and securing the digital workforce. Having led an education technology group and innovation programmes, he keeps attention on how digital employees change the way work gets done, from research and reporting to customer communication and operations support. Participants leave able to plan, deploy and manage autonomous agents that work alongside their teams.

Truman Ng is an ACTA-certified trainer whose interest in artificial intelligence goes back to his Bachelor's degree in Electrical Engineering at NUS, where his final-year project was an AI controller for a DC-DC power converter built with fuzzy logic and neural networks. His professional career has centred on infrastructure and security. He previously worked as a network architect for Hewlett Packard, and as founder of Nexplore (S) Pte Ltd he provides cloud SaaS, IaaS and PaaS, software-defined networking, VoIP and internet security solutions. His project experience spans database and web design, PLC machinery, data centre design, structured cabling and enterprise network design, and his certifications include PMP, Cisco CCNP, CCIP and CCDP, and Huawei HCIE R&S.

In Business Transformation with OpenClaw Digital Employees, Truman brings this cloud, infrastructure and security background to the practical work of running a digital AI workforce. Learners set up the OpenClaw agent platform, then develop agent skills and sub-agents that take on defined roles, use tools and handle tasks such as research, reporting, customer communication and operations support. The final topic, optimising and securing the digital workforce, draws most directly on his network and internet security experience. Business leaders, operations managers, IT professionals and transformation teams leave with a grounded understanding of how to deploy autonomous agents safely and dependably alongside their people.

James Lee Kin Nam is a technology trainer specialising in graphics, animation and web technologies, with more than 20 years of progressive training experience in corporate enterprises and educational institutes. He is currently an External Consultant & Training Associate at Boston Consulting Group, and his earlier roles include Adjunct Lecturer at Singapore Polytechnic, Web Developer at Nanyang Technological University (NTU) and Social Media & Content Specialist at Equinet Academy. A graduate in Computer Studies and Multimedia Development, he is an ACTA certified trainer, holds the ACLP (Certified Trainer / Assessor), is an MOE Registered Instructor and is certified by Adobe as an Adobe Certified Expert, Instructor and Web Specialist.

In Business Transformation with OpenClaw Digital Employees, James applies his web development and corporate training background to the practical steps of building a digital AI workforce. Learners set up the OpenClaw agent platform, develop agent skills and sub-agents that take on defined roles and use tools, and then optimise and secure their digital workforce for tasks such as research, reporting and customer communication. The emphasis is on structured, hands-on practice, so participants leave able to plan where digital employees fit in their own organisation and deploy them responsibly.