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AI Agents for Beginners

Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

AI Agents for Beginners

Course Code: C690

206 Review(s) | Add Your Review

What's This Course About

Step into the exciting world of AI agents with our hands-on AI Agents for Beginners course. AI agents go beyond chatbots—they can understand your goals, reason through problems, use tools and take actions on your behalf, from answering customer enquiries to automating everyday business tasks. In this practical 1-day course, you will learn what AI agents are, how they work and how to build your own using friendly no-code tools—no programming background required.

Through guided exercises, participants will design and build their first AI agents—giving them clear instructions and personas, grounding them on their own documents and knowledge, and connecting them to tools so they can take real actions. You will test your agents, learn best practices for deploying them safely, and explore real-world use cases across customer service, marketing and operations. By the end of the course, you will be able to build and deploy simple AI agents that boost productivity for yourself and your organisation.

Funding Options

No funding is available for this course.

For WSQ funding, please checkout the details at WSQ - No Code and Low Code Agentic AI Applications

Course Fee

$350.00 (GST-exclusive)
$381.50 (GST-inclusive)

Course Date

Course Time

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Understanding AI Agents

  • What are AI Agents? From Chatbots to Autonomous Agents
  • How AI Agents Work: Large Language Models, Prompts, Tools and Memory
  • Types of AI Agents: Conversational, Task-Based and Multi-Agent Systems
  • AI Agent Use Cases in Customer Service, Marketing and Operations
  • Overview of Popular AI Agent Platforms and No-Code Tools

Topic 2: Building Your First AI Agents

  • Designing an AI Agent: Goals, Instructions and Personas
  • Building a No-Code AI Agent Step by Step
  • Grounding Agents on Your Own Documents and Knowledge Sources
  • Connecting Agents to Tools to Automate Everyday Tasks
  • Testing, Deploying and Best Practices for AI Agents

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

Minimum Software/Hardware Requirement

Software: NIL

Hardware: Windows and Mac Laptops

Job Roles

Job Roles

  • Innovation Manager
  • Business Strategist
  • AI Product Manager
  • Data Scientist
  • Business Intelligence Analyst
  • Digital Transformation Specialist
  • R&D Specialist
  • AI Solutions Architect
  • Chief Technology Officer (CTO)
  • Marketing Innovation Specialist
  • Operations Manager (with AI focus)
  • Startup Founder (AI-driven ventures)
  • IT Project Manager (AI integrations)
  • Customer Experience Strategist
  • Supply Chain Innovation Manager

Trainers

Trainers

Ken Yuen is an ACTA-certified adult educator specializing in STEM education, IoT systems, and programming. With a background in electrical and electronics engineering from NTU, he has conducted WSQ and SkillsFuture courses in Arduino, Raspberry Pi, micro:bit, Jetson Nano, and Python. He is also a registered MOE instructor, having taught coding and robotics programs in over 50 schools, equipping students and professionals alike with practical IoT and programming skills. In his IoT courses, Ken focuses on hands-on experimentation with microcontrollers, sensors, and automation systems. His prior experience as a Technical Consultant at Anson Engineering saw him develop IoT-based SCADA and temperature monitoring systems for industrial applications, giving him strong industry insight. By blending educational expertise with technical project experience, Ken ensures learners develop the confidence to build, test, and apply IoT solutions in real-world contexts.
Terence Ee is an experienced IT leader and consultant with more than 25 years of expertise in technology management, information systems, and digital transformation. He has served as Chief Information Officer at the Supreme Court of Singapore and Vice President of Information Systems at Senoko Energy, where he led major IT modernization projects. Since 2017, he has worked as an independent consultant and ACLP-certified trainer, specializing in guiding SMEs and enterprises in adopting future-ready digital platforms. As a WSQ-accredited trainer, Terence delivers programs in digital collaboration, IT governance, and productivity tools. His facilitation emphasizes case studies, simulations, and hands-on practice, enabling learners to apply modern IT systems such as Microsoft 365 and Google Workspace to improve collaboration and business efficiency. With his leadership background and deep IT expertise, Terence prepares learners to thrive in digitally transforming environments.
Dwight Nuwan Fonseka is Head of Data Science at Plano Pte. Ltd. and an ACLP-certified trainer with deep expertise in data analytics, machine learning, and AI applications. He has extensive hands-on experience developing predictive models, RShiny dashboards, and deep learning solutions using R, Python, TensorFlow, and Keras. With a strong professional background in healthcare, finance, and customer analytics, Dwight brings an applied perspective to teaching AI, focusing on both the opportunities and risks of emerging technologies.

Truman Ng is a ACTA certified trainer that graduated with Bachelor Degree in Electrical Engineering from NUS in year 2002. He designed Artificial Intelligence (AI) controller for DC-DC Power Convertor by using Fuzzy Logic and Neural Network (NN) as his university Final Year Project.
Truman has over 15 years project experiences across Database & Web Design, PLC machinery, Data Center Design , Structure Cabling System(SCS) and Enterprise Network Design and Implementation. He used to be a network architect for Hewlett Packard, working with a group of virtual team from the US in handling network design and projects in the States.
Truman is the founder of Nexplore (S) Pte Ltd. He provides solutions of Cloud SaaS, IaaS & PaaS and Software Defined Network (SDN), VoIP and Internet Security. He was engaged by Huawei Global Training Center to provide 60+ consultations and trainings for Internet Service Providers(ISP) from Malaysia, Singapore, Brunei, Philippines, Australia, Poland, Iran, South Africa, Swaziland, Cote Dlvoire, Syria, Uzbekistan, New Zealand and countries over the world.As achievement, Truman has successfully completed 100+ IT network projects for Bank, Hotel and Factory within 5 years.Truman is certified in PMP, Cisco CCNP, CCIP, CCDP, HP Ase and Huawei HCNP, HCIE R&S, HCNA Cloud, HCNA Security, etc

Review

Customer Reviews (206)

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