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Course Details
Day 1
Topic 1: Introduction to Design Thinking
- Topic 1.1 – What is Design Thinking
- Topic 1.2 – Design Thinking Mindsets
- Topic 1.3 – Variants Design Thinking Frameworks and relationship with Lean and Agile
Topic 2: Design Thinking Applied in Real Life
- Topic 2.1: The Design Thinking Context. 10 Types of innovation
- Topic 2.2: What is a good design
- Topic 2.3: Implementing Design Thinking in your workplace
Topic 3: Use case study: Understand the challenge and users
- Topic 3.1 Obtaining a Challenge
- Topic 3.2 Persona Mapping
- Topic 3.3 Introduction to Common Empathy methods: Interview, observation, user participatory workshop
Day 2
Topic 4: Apply the 5 Stages of Design Thinking
- Topic 4.1 – Analyse information using Empathy Map, Customer Journey Map, Affinity Map
- Topic 4.2 – Synthesize information, reframe the Challenge, define customer Point Of View (POV), “How Might We” (HMW) Questions
- Topic 4.3 – Brainstorming generate ideas, select idea
- Topic 4.4 – Prototype idea. Types of prototyping methods
- Topic 4.5 - Test your prototype and collect feedback
Topic 5: Evaluate and Implement idea using Agile Scrum
- Topic 5.1 – Evaluate Idea business case using Business Canvas
- Topic 5.2 – Agile Scrum overview
- Topic 5.3 – Agile artefact, Idea, Features, Stories and Tasks. Convert idea into Features
- Topic 5.4 – Putting Features into Agile Release Plan
Topic 6: Assessment / Closing
- Course Assessment Online Quiz
- Create and share “30 Day Action Plan”
- Retrospective / Q&A
- Closing
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 21-65 years old
Minimum Software/Hardware Requirement
Software: NIL
Hardware: Windows and Mac Laptops
SSG Training Grant
SSG TG is $15 per pax. Net fee after SSG TG is $309.82. Absentee Payroll is not eligible.
Steps to Apply Skills Future Claim
- The staff will send you an invoice with the fee breakdown.
- Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
- Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
- Upload your invoice and click ‘Submit’
Get Additional Course Fee Support Up to $500 under UTAP
The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).
For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)
Steps to Apply UTAP
- Log in to your U Portal account to submit your UTAP application upon completion of the course.
Note
- SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
- All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
- An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
- UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
- UTAP support amount will be paid to training provider first and claimed after end of class by learner.
Job Roles
- Product Manager
- UX/UI Designer
- Business Strategist
- Innovation Consultant
- Service Designer
- Organizational Development Specialist
- Business Development Manager
- Marketing Manager
- Customer Experience Manager
- Project Manager
- Operations Manager
- Brand Strategist
- Human Resources Specialist
- R&D Manager
- Entrepreneur or Startup Founder
Trainers
Choong Sin Fatt: Choong Sin Fatt is a ACTA certified trainer. Sin Fatt is also a Design Thinking and Agile strategist and practitioner, championing innovative ways to adopt Design Driven Agile. He has extensive IT development, pre-sales, consulting and training experiences. His approach to redesigning Agile learning has helped organizations improve the way product team delivers products that customers love. SinFatt has been actively involved in designing and promoting the “Agile Redesigned” product line which includes: Design Sprint with Scrum, Design Thinking using LEGO© Serious Play© methods, SAFe© PI Planning using LEGO© Serious Play© method, Agile Discovery using LEGO© Serious Play© method. SinFatt is a certified adult educator holding a WSQ Advanced Certificate in Training and Assessment (ACTA). He is also a certified LEGO Serious Play and AJ & Smart Design Sprint 2.0 facilitator.
Tan Teck Hwa: Tan Teck Hwa is a ACTA certified trainer. Teck Hwa gradute with a Master of Edution in NIE,NTU, a Bachelor of Engineering in Polytechnic University,Japan, having Diploma in Japanese Language in International Student Instititude, Japan and a Advanced Certificate in Learning & Performance. He have taken leadership role such as education operations, L&D and organisational change. He is experience in traning management and administration. He did curriculum development and implementation. Conducting leadership and management development training. He also used to work in COO, Unihearts International Education Group in China, Vice principal at SMRT Institue, Corporate Services Director in ETT Academy, Vice Principal doing strategic planning for Hwa Chong International School, Principal part-time lecturer in ITE Institutes.
Armand Abdul Rahim: Armand Abdul Rahim is a ACTA certified trainer. Armand Rahim has more than 20 years ICT experience that spans across Asia Pacific region. His primary domain of expertise and experience is on Leadership & Management, Digital & Product Marketing and Project Management.Armand graduated with MSc in Marketing Management. He is currently serving as Adjunct Lecturer with DeepNovaSG and London School of Business Finance. He have gotten Masters in Marketing Management, Diploma in Adult & Continuing Education (DACE), Advanced Certification in Training & Development (ACTA), Post Graduate Diploma in Business Marketing, Diploma in Information Technology. Have 20+ years experience in InfoComm Technology and 10+ years in Product & Program Management.
Customer Reviews (8)
- might recommend Review by Course Participant/Trainee
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1) please hold the course only when there are enough participants1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
2) please provide some basic/minimal level of refreshments, or at least water to participants
The training rooms were way too small and cramp. And the training went on despite only having 2 participants. It would have been more beneficial and less awkward if there were other participants from other industries to help expand our understanding cross industries. Thankfully the trainer was experienced and could share sufficiently despite the small number of participants. (Posted on 4/20/2023) - will recommend Review by Course Participant/Trainee
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. (Posted on 8/31/2022)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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. (Posted on 8/31/2022)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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trainer is quite enthusiastic. a lot of good examples. (Posted on 8/30/2022)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - might recommend Review by Course Participant/Trainee
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. (Posted on 8/30/2022)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - might recommend Review by Course Participant/Trainee
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. (Posted on 8/30/2022)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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Physical classroom as preferred (Posted on 5/19/2021)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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Trainer is helpful and answers questions patiently (Posted on 5/19/2021)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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