Course Details
Course Details
What You'll Learn
This course prepares you for the AB-730 certification exam, covering all official skills measured and their approximate weightings:
Domain 1 Understand generative AI fundamentals (25-30%)
- Understand how Copilot keeps organizational information private and secure, and how context such as work files, web data or the app in use affects Copilot responses
- Understand the difference between a chat experience and an agent experience, and the use case for creating your own agent
- Understand the differences in features and capabilities of the Copilot experience across various Microsoft 365 apps
- Identify common risks including fabrications, prompt injection and over-reliance
- Select verification steps appropriate to the task, including citation checks and human review
- Recognize and mitigate risks to sensitive data, and understand how data protection restricts prompt results
Domain 2 Manage prompts and conversations by using AI (35-40%)
- Create effective prompts and select appropriate resources to reference in a prompt
- Save, schedule and share prompts in Microsoft 365 Copilot
- Manage conversations: find previous conversations, delete and rename chats, and add a conversation to a notebook
- Understand when to use the Agent Store versus creating a new agent
- Create an agent by using a template and configure an agent that has knowledge
- Configure agent settings such as instructions, capabilities and suggested prompts, and share an agent with team members
Domain 3 Draft and analyze business content by using AI (25-30%)
- Create a new document from a prompt, and generate a document from an existing document
- Generate a management summary based on a document
- Move data and insights between Microsoft 365 apps
- Use Microsoft 365 Copilot for meetings
- Use Copilot Pages for collaboration
- Describe how Copilot uses memory and instructions
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 18-65 years old
Minimum Software/Hardware Requirement
Software:
TBD
Hardware: Window or Mac Laptops
Job Roles
Job Roles
- IT Administrator
- Network Administrator
- Systems Engineer
- IT Support Specialist
- Collaboration Engineer
- Unified Communications Technician
- Cloud Solutions Architect
- IT Project Manager
- IT Consultant
- Systems Integrator
- Enterprise Solutions Developer
- IT Operations Manager
- Technical Support Engineer
- IT Service Desk Analyst
- Infrastructure Manager
Trainers
Trainers
Alec Tan is a ACTA certified trainer, He has a number of Comptia certifications. Since 2002, starting off from IT technical background to pre-sales, sales account manager, system integration, operate IT retail / repair shop business in Sim Lim Square 2008 ~ 2012, and back to IT industry employment, freelance IT Trainer till present.
Kishan Raaj is a seasoned Data Science and SAP Program Manager with over 15 years of experience, currently leading all end-to-end training and projects for Data Science across Asia at LITHAN, Singapore. With expertise in machine learning, data analytics, and cloud technologies, he is well-versed in techniques such as regression, decision trees, clustering, and text mining. He has hands-on experience with tools like Python, R, Tableau, PowerBI, and Microsoft Azure Machine Learning Studio.As an ACTA certified trainer, Kishan has designed and delivered comprehensive courses for SAP and Data Science programs, managing teams and training in multiple countries, including Singapore, Malaysia, China, India, and Vietnam. His background in SAP, particularly in S4/HANA and ABAP, combined with his expertise in machine learning libraries such as TensorFlow and Keras, positions him as a highly capable leader in technical education and project management across various industries.
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