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AB-620 Microsoft Certified AI Agent Builder Associate

Sessions 5 days
Duration 37.5 hrs
Level Beginner
Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

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Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

AB-620 Microsoft Certified AI Agent Builder Associate

Course Code: C1760

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The AB-620 Microsoft Certified AI Agent Builder Associate course equips developers and advanced builders with the knowledge and skills required to design, build, extend and integrate custom AI agents for enterprise-grade solutions in Microsoft Copilot Studio. Participants will explore planning agent solutions, creating agent flows and topics, and configuring advanced responses with custom prompts, knowledge sources and adaptive cards.

Learners will gain hands-on expertise integrating agents with enterprise knowledge sources, Model Context Protocol (MCP) tools, custom connectors and REST APIs, building multi-agent solutions with the Agent2Agent (A2A) protocol and Microsoft Foundry, and connecting to Azure AI Search and Microsoft Fabric. Additionally, the course covers testing and evaluating agents and applying application lifecycle management with Microsoft Power Platform Pipelines. By completing this course, participants will be prepared to build and ship integrated, production-ready AI agents in Copilot Studio.

Funding and Grant Applications

No funding is available for this course

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

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Course Fee

$1,750.00 (GST-exclusive)

$1,907.50 (GST-inclusive)

Training Mode *

Physical Classroom Training
Synchronised Teaching using ZOOM
Corporate Training at Company Premise

Course Date * Course Date

Include Exam Voucher *

No
Yes +$120.00

Course Time * Course Time

9:30am - 5:30pm

No. of Participants

Sponsorship

Self-Sponsored
Employer-Sponsored

Name(s) on Certificate *

Additional Emails for Notification

* Required Fields

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

This course prepares you for the AB-620 certification exam, covering all official skills measured and their approximate weightings:

Domain 1 Plan and configure agent solutions (30-35%)

Plan an agent solution: integration with enterprise systems, identity strategy, channels and deployment, and responsible AI strategy
Evaluate security and governance considerations, plan reusable agent components, and design agents for internal or external audiences
Create and monitor agent flows in Copilot Studio, including human-in-the-loop flows, actions and connectors, input/output parameters and error handling
Configure topics: add agent flows and tools, and configure response formatting and adaptive cards
Configure advanced agent responses with custom prompts, custom knowledge sources, and API and Send HTTP requests
Configure the generative answers node and manage variables

Domain 2 Integrate and extend agents in Copilot Studio (40-45%)

Connect to enterprise knowledge sources: Copilot connectors, Microsoft Power Platform connectors and Azure AI Search
Add tools to agents: configure and monitor computer use, MCP tools, custom connectors and REST APIs
Configure multi-agent collaboration: design multi-agent solutions, integrate a Foundry agent, an existing agent, and a Fabric data agent
Create a multi-agent solution by using the Agent2Agent (A2A) protocol
Integrate agents with Azure: generative answers using Azure AI Search with Foundry, and custom prompts using the Foundry model catalog
Monitor agents by using Application Insights

Domain 3 Test and manage agents (20-25%)

Evaluate agent performance: create a test set, choose an evaluation method, and review test results
Implement application lifecycle management (ALM): create a solution and add existing agents
Create and use environment variables
Implement and extend Microsoft Power Platform Pipelines

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

free Microsoft Azure account (https://azure.microsoft.com/en-us/) here

Hardware: Window or Mac Laptops

Job Roles

Dynamics 365 Solution Architect
Finance and Operations Consultant
ERP Solution Architect
Microsoft Power Platform Architect
IT Systems Architect
Application Lifecycle Manager
Dynamics 365 Implementation Specialist
Security and Compliance Analyst
Data Migration Consultant
Enterprise Application Consultant
Integration Specialist
Reporting and Analytics Architect
Business Intelligence Specialist
Finance and Operations Analyst
ERP Project Manager
Digital Transformation Consultant
IT Strategy Consultant
Technical Solutions Manager
Cloud Solution Architect
Dynamics 365 Administrator

Trainers

Sanjiv i is an ACTA certified experienced leader with a proven track record in business / finance consulting and in developing i) business intelligence (BI) solutions ii) data analytics/analysis solutions and iii) IOT lead BI solutions. Sanjiv's goal through Prudentia Consulting, is to promote the simple joy and excitement of actively using the Microsoft Platform. He believes that the agility afforded by the Microsoft platform helps businesses get time back for deeper business thinking and to spend more time with their end customers Sanjiv has rich experiences in diverse/complex high-tech businesses, turn around environments and strategic transformations. His functional expertise is in sales analytics, financial planning and analysis, engineering and program management. He has worked across discrete manufacturing, professional services and higher education verticals. He also has a working knowledge of equities portfolio management within the financial services domain.Sanjiv is the CEO of Prudentia Consulting, an organization committed to promoting the active usage of the Microsoft Platform. Prior to this, he has worked at Microsoft (US & APAC: 9.2 years), Cognizant Tech Solutions (3.3 years), Yazaki North America (8 years) and until recently at Oracle. Here are a few of his BI/analytics projects driven at scale: Built APAC wide BI dashboard using the Power BI umbrella tool set (Power BI online, Power BI desktop and Power Pivot) and a KPI lake (SQL DB), Helped develop key KPIs – identified key KPIs and helped land this in the DB, Developed a budget audit tool that captured budget inputs from a host of countries across the globe, Developed a business unit P&L reporting tool (functional architecture) in Business Objects for the world-wide financial planning and analysis team.

Anil is a ACLP certified trainer. He is an Enterprise Cloud and DevOps Consultant , responsible for helping clients to move Virtual data centre to Private Cloud based on OpenStack and Public Cloud ( AWS, Azure and Google cloud) . Consulting and training experience on Devops tool chain like github , Jenkins, Sonarqube, Docker & kubernetes, Cloud foundry, Openshift, Ansible and SaltStack. Lot of my Role is involved design and implementation of a solution and training.

Ajay is a ACLP certied trainer. Ajay is a vendor neutral cloud consultant and training expert on Cloud , with several Private cloud deployments in India and cloud migration knowledge .He is a Cloud and DevOps enthusiast with consulting, deployment and training expertise on OpenStack, AWS, Google Cloud ,Azure, Jenkins, and Docker Ajay has 18 + years Industry experience as IT entrepreneur and 9 years in Cloud and Devops technical consulting, implementation and training area, currently working in capacity of Vice President – Cloud and Devops services handling singapore and India.