MD-102 Microsoft Certified Endpoint Administrator Associate Exam Prep

LU1 Explore endpoint management

Topic 1 Explore the Enterprise Desktop

• Examine benefits of modern management
• Examine the enterprise desktop life-cycle model
• Examine planning and purchasing
• Examine desktop deployment
• Plan an application deployment
• Plan for upgrades and retirement

Topic 2 Explore Windows Editions

• Examine Windows client editions and capabilities
• Select client edition
• Examine hardware requirements

Topic 3 Understand Microsoft Entra ID

• Examine Microsoft Entra ID
• Compare Microsoft Entra ID and Active Directory Domain Services
• Examine Microsoft Entra ID as a directory service for cloud apps
• Compare Microsoft Entra ID P1 and P2 plans
• Examine Microsoft Entra Domain Services

Topic 4 Manage Microsoft Entra identities

• Examine RBAC and user roles in Microsoft Entra ID
• Create and manage users in Microsoft Entra ID
• Create and manage groups in Microsoft Entra ID
• Manage Microsoft Entra objects with PowerShell
• Synchronize objects from AD DS to Microsoft Entra ID

LU2 Execute device enrollment

Topic 5 Manage device authentication

• Describe Microsoft Entra join
• Examine Microsoft Entra join prerequisites limitations and benefits
• Join devices to Microsoft Entra ID
• Manage devices joined to Microsoft Entra ID

Topic 6 Enroll devices using Microsoft Configuration Manager

• Deploy the Microsoft Configuration Manager client
• Monitor the Microsoft Configuration Manager client
• Manage the Microsoft Configuration Manager client

Topic 7 Enroll devices using Microsoft Intune

• Manage mobile devices with Intune
• Enable mobile device management
• Explain considerations for device enrollment
• Manage corporate enrollment policy
• Enroll Windows devices in Intune
• Enroll Android devices in Intune
• Enroll iOS devices in Intune
• Explore device enrollment manager
• Monitor device enrollment
• Manage devices remotely

LU3 Configure profiles for user and devices

Topic 8 Execute device profiles

• Explore Intune device profiles
• Create device profiles
• Create a custom device profile

Topic 9 Oversee device profiles

• Monitor device profiles in Intune
• Manage device sync in Intune
• Manage devices in Intune using scripts

Topic 10 Maintain user profiles

• Examine user profile
• Explore user profile types
• Examine options for minimizing user profile size
• Deploy and configure folder redirection
• Sync user state with Enterprise State Roaming
• Configure Enterprise State Roaming in Azure

LU4 Examine application management

Topic 11 Execute mobile application management

• Examine mobile application management
• Examine considerations for mobile application management
• Prepare line-of-business apps for app protection policies
• Implement mobile application management policies in Intune
• Manage mobile application management policies in Intune

Topic 12 Deploy and update applications

• Deploy applications with Intune
• Add apps to Intune
• Manage Win32 apps with Intune
• Deploy applications with Configuration Manager
• Deploying applications with Group Policy
• Assign and publish software
• Explore Microsoft Store for Business
• Implement Microsoft Store Apps
• Update Microsoft Store Apps with Intune
• Assign apps to company employees

Topic 13 Administer endpoint applications

• Manage apps with Intune
• Manage Apps on non-enrolled devices
• Deploy Microsoft 365 Apps with Intune
• Additional Microsoft 365 Apps Deployment Tools
• Configure Microsoft Edge Internet Explorer mode
• App Inventory Review

LU5 Manage authentication and compliance

Topic 14 Protect identities in Microsoft Entra ID

• Explore Windows Hello for Business
• Deploy Windows Hello
• Manage Windows Hello for Business
• Explore Microsoft Entra ID Protection
• Manage self-service password reset in Microsoft Entra ID
• Implement multi-factor authentication

Topic 15 Enable organizational access

• Enable access to organization resources
• Explore VPN types and configuration
• Explore Always On VPN
• Deploy Always On VPN

Topic 16 Implement device compliance

• Protect access to resources using Intune
• Explore device compliance policy
• Deploy a device compliance policy
• Explore conditional access
• Create conditional access policies

Topic 17 Generate inventory and compliance reports

• Report enrolled devices inventory in Intune
• Monitor and report device compliance
• Build custom Intune inventory reports
• Access Intune using Microsoft Graph API

LU6 Manage endpoint security

Topic 18 Deploy device data protection

• Explore Windows Information Protection
• Plan Windows Information Protection
• Implement and use Windows Information Protection
• Explore Encrypting File System in Windows client
• Explore BitLocker

Topic 19 Manage Microsoft Defender for Endpoint

• Explore Microsoft Defender for Endpoint
• Examine key capabilities of Microsoft Defender for Endpoint
• Explore Windows Defender Application Control and Device Guard
• Explore Microsoft Defender Application Guard
• Examine Windows Defender Exploit Guard
• Explore Windows Defender System Guard

Topic 20 Manage Microsoft Defender in Windows client

• Explore Windows Security Center
• Explore Windows Defender Credential Guard
• Manage Microsoft Defender Antivirus
• Manage Windows Defender Firewall
• Explore Windows Defender Firewall with Advanced Security

Topic 21 Manage Microsoft Defender for Cloud Apps

• Explore Microsoft Defender for Cloud Apps
• Planning Microsoft Defender for Cloud Apps
• Implement Microsoft Defender for Cloud Apps

LU7 Deploy using on-premises based tools

Topic 22 Assess deployment readiness

• Examine deployment guidelines
• Explore readiness tools
• Assess application compatibility
• Explore tools for application compatibility mitigation
• Prepare network and directory for deployment
• Plan a pilot

Topic 23 Deploy using the Microsoft Deployment Toolkit

• Evaluate traditional deployment methods
• Set up the Microsoft Deployment Toolkit for client deployment
• Manage and deploy images using the Microsoft Deployment Toolkit

Topic 24 Deploy using Microsoft Configuration Manager

• Explore client deployment using Configuration Manager
• Examine deployment components of Configuration Manager
• Manage client deployment using Configuration Manager
• Plan in-place upgrades using Configuration Manager

LU8 Deploy using cloud based tools

Topic 25 Deploy Devices using Windows Autopilot

• Use Autopilot for modern deployment
• Examine requirements for Windows Autopilot
• Prepare device IDs for Autopilot
• Implement device registration and out-of-the-box customization
• Examine Autopilot scenarios
• Troubleshoot Windows Autopilot

Topic 26 Implement dynamic deployment methods

• Examine subscription activation
• Deploy using provisioning packages
• Use Windows Configuration Designer
• Use Microsoft Entra join with automatic MDM enrollment

Topic 27 Plan a transition to modern endpoint management

• Explore using co-management to transition to modern endpoint management
• Examine prerequisites for co-management
• Evaluate modern management considerations
• Evaluate upgrades and migrations in modern transitioning
• Migrate data when modern transitioning
• Migrate workloads when modern transitioning

Topic 28 Manage Windows 365

• Explore Windows
• Configure Windows
• Administer Windows

Topic 29 Manage Azure Virtual Desktop

• Examine Azure Virtual Desktop
• Explore Azure Virtual Desktop
• Configure Azure Virtual Desktop
• Administer Azure Virtual Desktop

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Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

• IT Support Engineer
• Endpoint Security Administrator
• IT Operations Analyst
• Infrastructure Engineer
• Systems Engineer
• Desktop Support Technician
• Network Engineer
• IT Service Manager
• IT Project Coordinator
• Helpdesk Manager
• IT Operations Manager
• IT Business Analyst
• Technical Support Specialist
• IT Change Manager
• IT Compliance Analyst

Agus Salim :  I am professional with more than 10 years of experience in Project Management, IT Solutions Management, and Systems Integration both in waterfall and agile methodology. He started out his career as a Web Developer before moving on to Business Analyst/Project Manager. He has strong leadership and the capability of leading a team with a proven ability to deliver projects with tight timelines. Besides his experiences in managing projects, he has good knowledge in Cybersecurity and hands-on experience in Next Generation Firewall such as Check Point. During his free time, he likes to explore Cloud Technology, especially on Microsoft Azure. Agus Salam is AWS cloud practitioner certified. I am also ACLP certied trainer.

Quah Chee Yong : Start-up experience in the field of Data Analytics and Digital Assistant/Chatbot. Blockchain Enthusiast. Lead Trainer (ACLP) in the field of AI/Data Science. General Management experience in Sales, Marketing, Business Development, Technical Services, Shipping/Marine & Supply Chain, HSSE/Risk Management and Support Functions Combination of Commercial, Operational and Technical background in MNCs covering the Asia Pacific region Staff/Stakeholders Management in a virtual matrix organizational setup spanning diverse cultures globally. I have obtained AWS certification.