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Enhance Your Employability with Certified Skills and Courses in Singapore - WSQ , IBF-STS, Skills Certification

WSQ - eCommerce Content Management with WooCommerce

Embark on a comprehensive journey into the world of eCommerce content management with our WSQ-certified WooCommerce course. Learn how to set up, manage, and optimize your online store in a way that not only attracts but also retains customers. Gain hands-on experience with product listing, payment gateways, shipping options, and SEO optimization to elevate your web store to professional standards.

The course also delves into the analytics side of things, teaching you how to monitor key performance indicators and make data-driven decisions to improve your sales and customer experience. By the end of this course, you'll have a well-rounded understanding of how to manage an eCommerce platform using WooCommerce, thereby putting you on the path to online business success.

Learning Outcomes

By end of the course, learners will be able to

  • Setup and monitor WooCommerce CMS to ensure adherence to guidelines and policies.
  • Edit and curate product website  on WooCommerce CMS
  • Maintain product web content on WooCommerce CMS
  • Recommend payment and shipping methods on WooCommerce CMS to improve customer experience. 
  • Manage issues related to WooCommerce CMS such as sales, out-of-stock, promotion etc.
  • Manage WooCommerce CMS performance

Course Brochure

Download WSQ - eCommerce Content Management with WooCommerce Brochure

Skills Framework

This course follows the guideline of Content Management System Utilisation RET-CIE-4002-1.1 TSC under Retail Skills Framework

Certification

Two e-certificates will be awarded to trainees who have demonstrated competency in the WSQ assessment and achieved at least 75% attendance.

  • Statement of Attainment (SOA) issued by WSG. You can download the SOA from here after 3-4 weeks upon completion of the course. Note that the SOA certificate title indicates the TSC title not the course title.
  • Certification of Achievement issued by Tertiary Infotech Pte Ltd issued after the class.

WSQ Funding

WSQ funding is only applicable to Singaporeans and PR. Subject to eligibility, the funding support is subjected to funding caps.

Effective for courses starting from 1 Jan 2024
Full Fee GST Nett Fee after Funding (Incl. GST)
Baseline MCES / SME
$350 $31.50 $206.50 $136.50

Baseline: Singaporean/PR age 21 and above
MCES(Mid-Career Enhanced Subsidy): S'porean age 40 & above

WSQ TG Application Form

Eligible individuals and company can apply for WSQ TG. Please login to Skilleto and fill in the required details for grant application.  Please click here to submit for WSQ TG 

Please do not pay upfront. We will advise you on the eligibility and nett fee after registration. Company sponsored staff are eligible for Absentee Payroll.


After the WSQ subsidy, you can offset the nett fee by the following :

SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover of out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit

Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped at $250 per year. Click here to submit UTAP

Course Code: TGS-2020503869

Course Booking

The course fee listed below is before subsidy/grant, if applicable. We will apply for the grant and send you the invoice with nett fee.

$350.00 (GST-exclusive)
$381.50 (GST-inclusive)

Course Date

* Required Fields

Post-Course Support

We provide free consultation related to the subject matter after the course. Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts and get back to you asap.

Course Cancellation/Reschedule Policy

We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
Note the venue of the training is subject to changes due to class size and availability of the classroom.
Note the minimal class size to start a class is 3 Pax.


Course Details

Topic 1 Overview of WooCommerce CMS

  • Setup WooCommerce CMS
  • Configure WooCommerce Themes
  • WooCommerce Settings and Options

Topic 2 Manage Products on WooCommerce Store

  • Adding and Managing Products
  • Adding Product Images and Galleries
  • Variable Product
  • Product Shipping Classes
  • Managing Product Categories, Tags and Attributes
  • Digital/Downloadable Product Handling
  • Set up Related Products, Up-Sells and Cross-Sells
  • Product CSV Importer and Exporter
  • WooCommerce Customizer
  • WooCommerce Blocks

Topic 3 Manage Payments and Shipping

  • Payment Methods
  • Shipping Options

Topic 4 Manage Sales on WooCommerce Store

  • Manage Orders and Issues
  • Manage Refund
  • Manage Coupon and Promotion

Topic 5 Manage WooCommerce Performance

  • Sales Reports
  • Dashboard Widgets
  • Google Analytics Integratio

Mode of Assessment

  • Practical Performance
  • Oral Questioning

Course Info

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.
  • Minimum 18 years old

Minimum Software/Hardware Requirement

Software:

You can download and install the following software:

Hardware: Windows and Mac Laptops

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity. 

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Individual Sponsored Trainee Employer Sponsored Trainee
  • Singapore Citizens or Singapore Permanent Residents of age 21 and above
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.​
  • Trainee must pass all prescribed tests / assessments and attain 100% competency.
  • We reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.
  • Singapore Citizens or Singapore Permanent Residents who are DIRECT EMPLOYEE of the sponsoring company.
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.​
  • Trainee must pass all prescribed tests / assessments and attain 100% competency.
  • We reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

 SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

 PSEA:

  • To check for Post-Secondary Education Account (PSEA) eligibility, goto mySkillsFuture portal and search for this course code.
  • Scroll down to "Keyword Tags" to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

 Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.

 SFEC:

  • If the Training Provider has submitted an enrolment for course fee grant claim in Training Partners Gateway (TPGateway), SSG would be able to derive SFEC funding based on this record. There is no need for enterprise to submit any claim request and the SFEC claim will be automatically generated and disbursed.
  • Where there is no such record, eligible employers are required to submit an SFEC claim after course completion via the SFEC microsite.
  • SkillsFuture Enterprise Credit (SFEC) Microsite 

Steps to Apply Skills Future Claim

  • The staff will send you an invoice with the fee breakdown.
  • Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
  • Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
  • Upload your invoice and click ‘Submit’

SkillsFuture Level-Up Program

The  SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

  • Log in to your U Portal account to submit your UTAP application upon completion of the course.

Note

  • SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
  • All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
  • An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
  • UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
  • UTAP support amount will be paid to training provider first and claimed after end of class by learner.

Job Roles

  • eCommerce Manager
  • WooCommerce Developer
  • Web Developer (with eCommerce focus)
  • Digital Marketing Specialist
  • Online Store Owner
  • Product Listing Specialist
  • eCommerce Consultant
  • Dropshipping Business Owner
  • Online Retail Strategist
  • Web Designer (specializing in online stores)
  • User Experience Designer (for eCommerce)
  • Inventory Management Specialist (online)
  • Digital Sales Analyst
  • Payment Gateway Integrator
  • SEO Specialist (for online shops)

Trainers

Patrick Foo: Patrick Foo is a ACTA certified trainer. In 2010, Patrick earned his Advanced Search Engine Marketing Certification from Search Engine Academy, USA, and started Business Online Centre, a one-stop solution business for SMEs looking for online presence. Services range from domain registration, hosting, web design, Internet (SEO/SEM) and Facebook marketing. He has been conducting website design classes (public and corporate) since 2011, using popular open-source platforms like Joomla.

Janice Ong: Janice Ong is a ACTA certified trainer. Janice is a dynamic and results focused leader with global experience. She has over 20 years of business development, sales, marketing, strategy, digital marketing, eCommerce, training experience. She is Assertive Protagonist. Extraverted, Intuitive, Charismatic Leader.Janice is early pioneer in e-Commerce, Website Development, Digital Marketing, CMS Content Management System with over 20 years of experience since her 1st job after graduation. She has great leadership, management and communication skills. She has an agile mind, able to handle complex problems, find solution and deliver outstanding results.

She is an Associate Adult Educator (AEP-AAE) and a Certified WSQ ACLP (Advanced Certificate in Learning and Performance) Trainer, Facilitator, Assessor recognized and approved by Institute for Adult Learning (IAL). She has obtained SkillsFuture Singapore (SSG) recognized Training and Adult Education (TAE) competencies to perform the role of learning facilitator and assessor of SSG-funded WSQ certified courses. She is competent in Learning Experience Delivery, Skills Framework Adoption, Technology-enabled Learning Delivery, Workplace Learning Delivery, Learning Solution Design, Assessment Design and Implementation.

Kesston Tang: Kesston Tang is a ACTA certified trainer. Kesston Tang started his an entrepreneur journey as Affiliate Marketing, currently he has been providing coaching and developing consultation to his Client’s, such as Online Presence Marketing/Management as a whole in managing their portfolios that helps his client’s in gross profits of ROI (150% - 200%). He has more than 2 decades of experiences in Supply Chain (Warehouse Management) and Information and Communications Technology (ICT) sector, thus he had implemented across many multiply MNC and government agencies of major multi-million dollars in project management that delivered results in the success of S$324.5 million projectization. Kesston Tang is ACTA certified and Professional Body accreditation endorsed certified in PMP, ITIL, CEH, CHFI, SOC Analyst (CSA), MCSA and TOGAF. As of now, concurrently doing his Doctor of Business Administration (DBA) programme and Master in Education (NTU). He had graduated with a Master of Business in Enterprise Resource Planning (VU) and Master Certificate on CIO (NUS), Graduate Certificate in Information Technology Management (NUS). He has conducted numerous National WSQ and NICF training in Singapore.

Customer Reviews (8)

will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The links given in the assessment should be working ones (Posted on 12/25/2023)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Please include the subject of setting up SSL for the ecoomerce website. Absolutely unavoidable step, would be very helpful to course participants to understand thi
Trainer was very patient with me when I encountered connectivity issues with Zoom. It gave me a very conducive environment to learn. Thank you, Patrick. (Posted on 6/4/2021)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Releasing the notes beforehand for preparation.

To have it as 2 days course will be preferred so that there's more time for discussion. (Posted on 3/3/2021)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Downloadable notes online (Posted on 11/10/2020)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
A lot of topics to cover. Course duration time is insufficient, however Patrick went the extra effort to complete the course more than 2 hours beyond the course duration. 1.5 days course would be more ideal. (Posted on 9/11/2020)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
if it can be done in 1.5 days as it has a lot of materials to go through (Posted on 6/20/2020)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Using other platform. Zoom is a bit unstable

The trainer was really hands on and it was really nice to learn this way. Great job (Posted on 6/20/2020)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Powerpoint contains many good information but too wordy. if need to explain as steps, then show it as steps. It will be easy to read. (Posted on 6/19/2020)

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