Course Details
Course Details
What You'll Learn
This course prepares you for the MS-900 certification exam, covering all official exam domains and their approximate weightings:
Domain 1 Describe cloud concepts (7.5%)
- Describe Microsoft SaaS, IaaS, and PaaS concepts and use cases
- Describe differences between Office 365 and Microsoft 365
- Describe public, private, and hybrid cloud models
- Compare costs and advantages of cloud, hybrid, and on-premises services
- Describe the concept of hybrid work and flexible work
Domain 2 Describe Microsoft 365 apps and services (47.5%)
- Describe productivity/content-creation capabilities of core Microsoft 365 Apps (Word, Excel, PowerPoint, OneNote) and project-management tools (Project, Planner, Bookings, Forms, Lists, To Do, Loop)
- Describe collaboration capabilities of SharePoint, OneDrive, Stream, Exchange/Outlook, and Microsoft Teams/Teams Phone
- Describe the productivity and collaboration capabilities of Microsoft 365 Copilot and Copilot Chat, and the Viva employee-experience apps
- Describe device and cloud endpoint management (Intune, co-management with Configuration Manager, Endpoint Analytics, Windows Autopilot/Autopatch) and Windows 365 vs Azure Virtual Desktop
- Identify deployment/update channels for Microsoft 365 Apps and WaaS deployment rings
- Describe Microsoft 365 admin center, user portal, other admin-center reports, and the Copilot dashboard
Domain 3 Describe security, compliance, privacy, and trust in Microsoft 365 (27.5%)
- Describe identity and access management with Microsoft Entra ID, including cloud/on-prem/hybrid identity
- Describe MFA, self-service password reset (SSPR), and conditional access
- Describe Microsoft Defender XDR / Defender for Endpoint, Office 365, Identity, Cloud Apps, and Secure Score
- Describe the Zero Trust Model
- Describe Microsoft Purview compliance solutions (insider risk, auditing, eDiscovery) and Information Protection (sensitivity labels, DLP)
- Describe data residency support and Microsoft Priva capabilities
Domain 4 Describe Microsoft 365 pricing, licensing, and support (12.5%)
- Describe the Microsoft cloud services pricing model (enterprise agreements, CSPs, direct billing) and billing/bill-management options
- Describe license management and differences between base and add-on licensing
- Describe how to create a support request and available support options
- Describe service-level agreements (SLAs) including service credits
- Determine service health status via the Microsoft 365 admin center or Entra admin center
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 18-65 years old
Minimum Software/Hardware Requirement
Software:
TBD
Hardware: Window or Mac Laptops
Job Roles
Job Roles
- IT Support Specialist
- Systems Administrator
- Help Desk Technician
- Network Administrator
- IT Manager
- Cloud Solutions Architect
- IT Consultant
- Security Analyst
- Technical Support Engineer
- Office 365 Administrator
- IT Project Manager
- Business Analyst
- IT Trainer
- Collaboration Specialist
- Compliance Officer
Trainers
Trainers
Alec Tan is a ACTA certified trainer, He has a number of Comptia certifications. Since 2002, starting off from IT technical background to pre-sales, sales account manager, system integration, operate IT retail / repair shop business in Sim Lim Square 2008 ~ 2012, and back to IT industry employment, freelance IT Trainer till present.
Kishan Raaj is a seasoned Data Science and SAP Program Manager with over 15 years of experience, currently leading all end-to-end training and projects for Data Science across Asia at LITHAN, Singapore. With expertise in machine learning, data analytics, and cloud technologies, he is well-versed in techniques such as regression, decision trees, clustering, and text mining. He has hands-on experience with tools like Python, R, Tableau, PowerBI, and Microsoft Azure Machine Learning Studio.As an ACTA certified trainer, Kishan has designed and delivered comprehensive courses for SAP and Data Science programs, managing teams and training in multiple countries, including Singapore, Malaysia, China, India, and Vietnam. His background in SAP, particularly in S4/HANA and ABAP, combined with his expertise in machine learning libraries such as TensorFlow and Keras, positions him as a highly capable leader in technical education and project management across various industries.
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