MS-900 Microsoft 365 Fundamentals Exam Prep

LU1 Describe Microsoft 365 apps and services

Topic 1 What is Microsoft 365?

• Describe the differences between Office 365 and Microsoft 365
• Describe Windows 365
• Describe how Microsoft 365 empowers workers in this hybrid world of work
• Explore Microsoft 365 tenant

Topic 2 Describe productivity solutions of Microsoft 365

• Describe the productivity capabilities and benefits of Microsoft 365
• Describe Microsoft 365 Apps
• Describe work management tools in Microsoft 365
• Describe additional Microsoft 365 productivity apps

Topic 3 Describe collaboration solutions of Microsoft 365

• Describe the collaboration capabilities and benefits of Microsoft 365
• Describe how Microsoft Teams promotes collaboration and enhances teamwork
• Describe the Microsoft Viva apps
• Describe how Yammer helps communities connect and grow

Topic 4 Describe endpoint modernization, management concepts, and deployment options in Microsoft 365

• Describe the endpoint management capabilities of Microsoft 365
• Compare the differences of Windows 365 and Azure Virtual Desktop
• Describe the deployment and release models for Windows-as-a-Service (WaaS)
• Identify deployment methods and update channels for Microsoft 365 Apps

Topic 5 Describe analytics capabilities of Microsoft 365

• Describe the capabilities of Viva Insights
• Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal
• Describe the reports available in the Microsoft 365 admin center and other admin centers

LU2 Describe Microsoft 365 security and compliance capabilities

Topic 6 Describe the function and identity types of Microsoft Entra ID

• Describe Microsoft Entra ID
• Describe types of identities
• Describe hybrid identity
• Describe external identities

Topic 7 Describe access management capabilities of Microsoft Entra ID

• Describe Conditional Access
• Describe Microsoft Entra roles and role-based access control (RBAC)

Topic 8 Describe threat protection with Microsoft 365 Defender

• Describe Microsoft 365 Defender services
• Describe Microsoft Defender for Office 365
• Describe Microsoft Defender for Endpoint
• Describe Microsoft Defender for Cloud Apps
• Describe Microsoft Defender for Identity
• Describe Microsoft Defender Vulnerability Management
• Describe Microsoft Defender Threat Intelligence
• Describe the Microsoft 365 Defender portal

Topic 9 Describe the compliance management capabilities in Microsoft Purview

• Describe the Microsoft Purview compliance portal
• Describe Compliance Manager
• Describe use and benefits of compliance score

Topic 10 Describe Microsoft’s Service Trust portal and privacy capabilities

• Describe the offerings of the Service Trust portal
• Describe Microsoft's privacy principles
• Describe Microsoft Priva

LU3 Describe Microsoft 365 pricing, licensing, and support

Topic 11 Describe Microsoft 365 pricing, licensing, and billing options

• Explore pricing models for Microsoft cloud services
• Explore the billing and bill management options
• Explore the available licensing and management options

Topic 12 Describe support offerings for Microsoft 365 services

• Explore support options for Microsoft 365 services
• Explain service level agreement (SLAs) concepts
• Identify how to track the service health status
• Explore how organizations can share feedback on Microsoft 365 services

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Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

• IT Support Specialist
• Systems Administrator
• Help Desk Technician
• Network Administrator
• IT Manager
• Cloud Solutions Architect
• IT Consultant
• Security Analyst
• Technical Support Engineer
• Office 365 Administrator
• IT Project Manager
• Business Analyst
• IT Trainer
• Collaboration Specialist
• Compliance Officer

Sanjiv i is an ACTA certified experienced leader with a proven track record in business / finance consulting and in developing i) business intelligence (BI) solutions ii) data analytics/analysis solutions and iii) IOT lead BI solutions.

Sanjiv is also known for his strong presentation and communication skills and being able to communicate complex topics in a simple and elegant way. His goal through Prudentia Consulting, is to promote the simple joy and excitement of actively using the Microsoft Platform. He believes that the agility afforded by the Microsoft platform helps businesses get time back for deeper business thinking and to spend more time with their end customers

Sanjiv has spent a little over 20 years across North America (17 years) and Asia Pacific (3.5 years) with rich experiences in diverse/complex high-tech businesses, turn around environments and strategic transformations. His functional expertise is in sales analytics, financial planning and analysis, engineering and program management. He has worked across discrete manufacturing, professional services and higher education verticals. He also has a working knowledge of equities portfolio management within the financial services domain.

Sanjiv is the CEO of Prudentia Consulting, an organization committed to promoting the active usage of the Microsoft Platform. Prior to this, he has worked at Microsoft (US & APAC: 9.2 years), Cognizant Tech Solutions (3.3 years), Yazaki North America (8 years) and until recently at Oracle.

Below are a few of his BI/analytics projects driven at scale:

• Built APAC wide BI dashboard using the Power BI umbrella tool set (Power BI online, Power BI desktop and Power Pivot) and a KPI lake (SQL DB)
• Helped develop key KPIs – identified key KPIs and helped land this in the DB
• Developed a budget audit tool that captured budget inputs from a host of countries across the globe
• Developed a business unit P&L reporting tool (functional architecture) in Business Objects for the world-wide financial planning and analysis team

Ken Hiong is ACTA certified. He has over 20 years of work experience in the healthcare and pharmaceutical industry holding various functional and managerial roles in sales, marketing, business development, finance, business analysis and planning.

He graduated with a degree in Pharmacy and holds a Master of Business Administration from the National University of Singapore and a Master of Applied Finance from the University of Adelaide.

He is an expert Excel user and has a keen interest in scripting and web development with practical knowledge of HTML, Javascript, CSS, PHP, MySQL, WordPress, VBA, amongst others. Applying these tools at work, he had simplified many work methodologies, improved data analysis and business reporting processes, achieved higher productivity and enhanced quality outcomes. He is an advocate of lifelong learning.