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Effective Communication Training in Singapore

Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Download Course Brochure

Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Effective Communication Training

Course Code: C22

26 Review(s) | Add Your Review

What's This Course About

Our Effective Communication Training delves deep into the essentials of communication, providing participants with the knowledge and tools to communicate more effectively and confidently. From understanding the foundational principles of good communication and recognizing potential barriers, to exploring diverse communication styles, this course ensures a comprehensive learning experience.

Enhance your ability to connect, persuade, and convey messages with clarity. Dive into the RESULT tool, a transformative approach to amplifying communication effectiveness, and sharpen your public speaking prowess. Whether you're looking to elevate workplace conversations or captivate larger audiences, this training is your key to unlocking unparalleled communication excellence.

Funding Options

No funding is available for this course.

For WSQ funding, please checkout the details at WSQ - Mastering the Art of Communication to Enhance Team Collaboration and Customer Satisfaction

Course Fee

$350.00 (GST-exclusive)
$381.50 (GST-inclusive)

Course Date

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Communication Styles

What is Good Communication

Principles of Good Communication

Types of Communication Styles

Activity: Identify you Communication Style

Topic 2: Perceptual Preferences

Communication Preferences

Type of Perceptual Preference

Activity: Identify Your Perceptual Preference

Topic 3: Attitudes of Communication

Attitudes of Communication

Types of Attitudes

Emotional Intelligence

Activity: Role Play

Topic 4: Barriers to Communication

Barriers to Good Communication

Activity: Identify Communication Barriers in Your Office

Topic 5: Communication Tools

RESULT Communication Tool

Activity: Apply RESULT Tool to Improve your Communication

Topic 6: Public Speaking

What is Public Speaking

How to Prepare for your Public Speech

Speech Format

Pronunciation

Body Language

Activity: Practice a short Public Speaking Speech

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

Minimum Software/Hardware Requirement

Software: NIL

Hardware: Windows and Mac Laptops

SSG Training Grant

SSG TG is $15 per pax. Net fee after SSG TG is $309.82. Absentee Payroll is not eligible.

Steps to Apply Skills Future Claim

  • The staff will send you an invoice with the fee breakdown.
  • Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
  • Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
  • Upload your invoice and click ‘Submit’

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

  • Log in to your U Portal account to submit your UTAP application upon completion of the course.

Note

  • SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
  • All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
  • An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
  • UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
  • UTAP support amount will be paid to training provider first and claimed after end of class by learner.

Job Roles

Job Roles

  • Team Leader
  • Human Resources Specialist
  • Manager (all levels)
  • Corporate Trainer
  • Customer Service Representative
  • Salesperson
  • Public Relations Officer
  • Internal Communications Specialist
  • Business Development Manager
  • Project Manager
  • Executive Assistant
  • Department Head
  • Office Coordinator
  • Conflict Resolution Specialist
  • Organizational Development Specialist

Trainers

Trainers

Tan Teck Hwa: Tan Teck Hwa is a ACTA certified trainer. Teck Hwa gradute with a Master of Edution in NIE,NTU, a Bachelor of Engineering in Polytechnic University,Japan, having Diploma in Japanese Language in International Student Instititude, Japan and a Advanced Certificate in Learning & Performance. He have taken leadership role such as education operations, L&D and organisational change. He is experience in traning management and administration. He did curriculum development and implementation. Conducting leadership and management development training. He also used to work in COO, Unihearts International Education Group in China, Vice principal at SMRT Institue, Corporate Services Director in ETT Academy, Vice Principal doing strategic planning for Hwa Chong International School, Principal part-time lecturer in ITE Institutes. Armand Abdul Rahim: Armand Abdul Rahim is a ACTA certified trainer. Armand Rahim has more than 20 years ICT experience that spans across Asia Pacific region. His primary domain of expertise and experience is on Leadership & Management, Digital & Product Marketing and Project Management.Armand graduated with MSc in Marketing Management. He is currently serving as Adjunct Lecturer with DeepNovaSG and London School of Business Finance. He have gotten Masters in Marketing Management, Diploma in Adult & Continuing Education (DACE), Advanced Certification in Training & Development (ACTA), Post Graduate Diploma in Business Marketing, Diploma in Information Technology. Have 20+ years experience in InfoComm Technology and 10+ years in Product & Program Management.

Review

Customer Reviews (26)

will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Mr Tan Teck Hwa is great in conducting the lesson and interactive. Learnt a lot during our turn to present. Overall is fun and interactive (Posted on 7/2/2021)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
consider to extend the course duration to 2 days as there are many great discussions we had with the lecturer and 1 day time is too short.

Lecturer is very knowledgeable, share & use a lot of real-life experiences to demonstrate examples which make the lesson interesting and fun to learn (Posted on 5/26/2021)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
here are some typo errors in the slides. checklists sentences and boxes are not in alignment, this makes ticking the correct boxes difficult. where a slide has sufficient space, points should have a line of space between them for easier reading. (Posted on 8/27/2020)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 8/26/2020)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 1/29/2020)

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