JavaScript seems to be disabled in your browser.
You must have JavaScript enabled in your browser to utilize the functionality of this website.

Home
WSQ - Improve Hiring Decisions with GenAI Assisted Interview Questioning

WSQ - Improve Hiring Decisions with GenAI Assisted Interview Questioning

5 Review(s) | Add Your Review

This WSQ course on Improving Hiring Decisions with GenAI Assisted Interview Questioning equips HR professionals with the skills to conduct interviews that are both effective and compliant with legal and ethical standards. Participants will learn to structure interviews aligned with specific objectives, leveraging generative AI to craft tailored questions for different interview types, including behavioral, situational, and technical interviews. The course emphasizes understanding socio-cultural considerations, ensuring that all interview practices are fair and inclusive.

In addition to developing effective questioning techniques, the course covers active listening skills essential for evaluating candidate responses in real-time. Participants will explore how GenAI tools can assist in analyzing candidate answers, identifying areas for follow-up, and refining interview techniques. By the end of the course, HR professionals will be able to make informed hiring decisions, providing valuable

Learning Outcomes

By end of the course, learners should be able to:

Manage interview in accordance to legal, ethical, socio-cultural considerations and interview objectives.
Tailor structured interview questions using generative AI to various interview types.
Provide feedback on interview outcomes and areas for improvement.

Course Brochure

Download WSQ - Improve Hiring Decisions with GenAI Assisted Interview Questioning Brochure

Skills Framework

This course follows the guideline of Interviewing RET-PMD-4003-1.1 under Retail Skills Framework

Certification

Certificate of Completion from Tertiary Infotech - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Infotech.
OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ Funding

WSQ funding is only applicable to Singaporeans and PR. Subject to eligibility, the funding support is subjected to funding caps.

Effective for courses starting from 1 Jan 2024
Full Fee	GST	Nett Fee after Funding (Incl. GST)
		Baseline	MCES / SME
$400.00	$36.00	$236.00	$156.00

Baseline: Singaporean/PR age 21 and above
MCES(Mid-Career Enhanced Subsidy): S'porean age 40 & above

Upon registration, we will advise further on how to tap on the WSQ Training Subsidy.

You can pay the nett fee (after the WSQ training subsidy) by the following :

SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2024051421)

Scroll down to “Keyword Tags” to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us.

Course Code: TGS-2024051421

Post-Course Support

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Course Cancellation/Reschedule Policy

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commerce.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom

Course Details

Topic 1: Interview Preparation for HR Professionals

Understanding the Purpose and Objectives of the Interview

Legal, Ethical, and Socio-Cultural Considerations in Interviewing

Designing Effective Interview Structures

Preparing Appropriate and Targeted Interview Questions

Utilizing GenAI to Generate Targeted Interview Questions

Topic 2: Types and Styles of Questions for Different Interview Scenarios

Behavioral and Competency-Based Questions

Situational or Scenario-Based Questions

Technical and Role-Specific Questions

Addressing Compensation, Benefits, and Expectations

Leveraging GenAI to Customize Questions for Each Candidate

Topic 3: Effective Questioning and Active Listening Techniques

Developing Active Listening Skills in Interviews

Handling Unexpected or Difficult Answers

Identifying Follow-Up Questions Based on Candidate Responses

Using GenAI Tools to Analyze Candidate Responses and Improve Interview Techniques

Evaluating Interview Outcomes and Making Informed Hiring Decisions

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Appeal Process

The candidate has the right to disagree with the assessment decision made by the assessor.
When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
The candidate must lodge the appeal within 7 days, giving reasons for appeal
The assessor can help the candidate with writing and lodging the appeal.
he assessment manager will collect information from the candidate & assessor and give a final decision.
A record of the appeal and any subsequent actions and findings will be made.
An Assessment Appeal Panel will be formed to review and give a decision.
The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
Please click the link below to fill up the Candidates Appeal Form.

Job Roles

HR Manager
Talent Acquisition Specialist
Recruiter
Interview Panelist
Hiring Manager
People Operations Specialist
HR Business Partner
Recruitment Consultant
Workforce Planning Analyst
HR Generalist
Organizational Development Specialist
Employee Relations Specialist
Learning and Development Manager
Diversity and Inclusion Officer
Compensation and Benefits Specialist
Talent Development Specialist
Executive Recruiter
Onboarding Coordinator
Performance Management Specialist
HR Data Analyst

Customer Reviews (5)

Average Rating: 5.0 Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

N/A (Posted on 4/2/2026)

Recommended Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 11/8/2025)

will recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 5/28/2025)

will recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 4/28/2025)

Will Recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 7/6/2019)

Write Your Own Review

You're reviewing: WSQ - Improve Hiring Decisions with GenAI Assisted Interview Questioning

How do you rate this product? *

	1 star	2 stars	3 stars	4 stars	5 stars
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

*Nickname
*Summary of Your Review
*Review
*Please type the letters below

You May Be Interested In These Courses

WSQ - Effective Project Management for Small Projects

109 Review(s)

$750.00 (GST-exclusive)

$817.50 (GST-inclusive)

WSQ - Innovative Problem Solving with Generative AI (GenAI)

38 Review(s)

$750.00 (GST-exclusive)

$817.50 (GST-inclusive)

WSQ - Agile Project Management for Business

21 Review(s)

$800.00 (GST-exclusive)

$872.00 (GST-inclusive)

WSQ - Unlocking Business Potential with Strategic Negotiation Tactics

16 Review(s)

$750.00 (GST-exclusive)

$817.50 (GST-inclusive)

WSQ - Mastering the Art of Communication to Enhance Team Collaboration and Customer Satisfaction

29 Review(s)

$800.00 (GST-exclusive)

$872.00 (GST-inclusive)

About Us

Tertiary Infotech Academy, established in 2012, is a leading skills-based training provider dedicated to supporting Singapore’s Industry 4.0 transformation. We are a registered Private Education Institute (PEI), offering Diploma and Advanced Certificate programs in Cyber Security and Artificial Intelligence.

As a strong advocate for professional and lifelong learning, we are a WSQ and IBF Approved Training Organisation (ATO). We also serve as an Authorized Training Partner for major global technology and certification bodies, including Microsoft, CompTIA, AWS, Pearson VUE, Autodesk, Linux Foundation.

In addition, our academy is both a Pearson VUE, Kryterion, PSI Authorized Test Centers enabling learners to access industry-recognized examinations in a convenient and professional environment.

Training Grants and Subsidies

WSQ: Company and Singaporeans/PR can apply WSQ 70-90% funding depending on eligibility
SkillsFuture Enterprise Credit (SFEC) - Eligible Singapore-registered companies can tap on $10000 SFEC to cover up to 90% of out-of-pocket expense
SkillsFuture Credit: All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses.
IBF-STS Companies and Singaporeans/PR can apply IBF-STS 70-90% funding depending on eligibility
UTAP: NTUC members enjoy 50% subsidy for unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP
PSEA: Individual can pay using using their Post Secondary Education Account