Business & Soft Skills

Business & Soft Skills

Business administration is the process of managing a company or organization in order to achieve its goals and objectives. This involves overseeing various departments and functions, such as finance, human resources, marketing, and operations. Business administrators are responsible for making strategic decisions, allocating resources, and ensuring that the organization runs smoothly and efficiently.

They must possess strong leadership and problem-solving skills, as well as an in-depth understanding of the industry and market trends. A degree in business administration or a related field is often required for a career in this field, and many professionals also earn advanced degrees or certifications to enhance their expertise.

Our business administration courses are designed to provide students with a comprehensive understanding of the concepts, theories, and practices involved in managing a business. These courses cover a wide range of topics, including finance, marketing, operations, human resources, and strategy. Through a combination of lectures, case studies, and hands-on projects, students develop the skills and knowledge necessary to effectively manage organizations and achieve success in the business world.

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  • Performance Management

    In this comprehensive Performance Management course, you will learn the essential skills to effectively manage and assess team performance. Designed for current and aspiring leaders, this course covers key aspects of staff development, employee assessment, and productivity enhancement. Whether you are looking to improve your team's efficiency or advance your career in human resources, this course provides practical i....
    $600.00 (GST-exclusive)
    $654.00 (GST-inclusive)

    before funding and GST

  • WSQ - Improve Your Business with Excellent Customer Service

    • WSQ
    • SkillsFuture Credit
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    16 Review(s)
    This course equips participants with the skills to assess and address customer needs by effectively collecting and analyzing customer feedback. Learners will develop an understanding of customer expectations, explore various communication channels such as phone and email, and identify opportunities to enhance service quality. Through practical scenarios, participants will strengthen their ability to deliver exception....
    $400.00 (GST-exclusive)
    $436.00 (GST-inclusive)

    before funding and GST

  • WSQ - Customer-Centric Branding and Communication Tactics

    • WSQ
    • SkillsFuture Credit
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    This WSQ course equips learners with essential branding and communication strategies focused on aligning brand messaging with customer insights and stakeholder expectations. Participants will learn to craft compelling brand concepts that emphasize product or service value, while effectively managing internal and external stakeholder communication. The course covers how to assess brand reputation across social media a....
    $1,000.00 (GST-exclusive)
    $1,090.00 (GST-inclusive)

    before funding and GST

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