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Course Details
Course Details
What You'll Learn
Topics Covered
- Lesson 1: Configuring Windows
- Lesson 2: Managing Windows
- Lesson 3: Identifying OS Types and Features
- Lesson 4: Supporting Windows
- Lesson 5: Managing Windows Networking
- Lesson 6: Managing Linux and macOS
- Lesson 7: Configuring SOHO Network Security
- Lesson 8: Managing Security Settings
- Lesson 9: Supporting Mobile Software
- Lesson 10: Using Support and Scripting Tools
- Lesson 11: Implementing Operational Procedures
Job Roles
Job Roles
- IT Support Specialist
- Help Desk Technician
- Desktop Support Analyst
- Technical Support Representative
- Field Service Technician
- Service Desk Analyst
- End User Support Technician
- IT Operations Assistant
- Junior Systems Administrator
- Application Support Specialist
- Computer Support Technician
- Technical Support Engineer
- Mobile Device Support Specialist
- Network Support Technician
- IT Asset Coordinator
- Support Services Technician
- Remote Support Specialist
- Systems Support Assistant
- Security Support Technician
- Technology Support Coordinator
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