AB-730: AI Business Professional

Topic 1. Understand generative AI fundamentals 

Understand generative AI capabilities across Microsoft 365 experiences

• Understand how Copilot works to keep your organization's information private and secure
• Understand how the context, like your work files, web data, or the app you're using, can affect Copilot responses
• Understand the difference between a chat experience and an agent experience
• Understand the use case for creating your own agent
• Understand the differences in features and capabilities of the Copilot experience in various Microsoft 365 apps

Identify responsible AI and data protection practices

• Identify common risks, including fabrications, prompt injection, and over-reliance
• Select verification steps appropriate to the task, including citation checks and human review
• Recognize and mitigate risks to sensitive data
• Understand how data protection restricts prompt results

Topic 2. Manage prompts and conversations by using AI 

Create and manage prompts in Microsoft 365 Copilot

• Understand how to create an effective prompt
• Select appropriate resources to reference in a prompt
• Save a prompt
• Schedule a prompt
• Share a prompt

Manage conversations in Copilot

• Understand how to find previous conversations
• Delete a chat
• Rename a chat
• Add a conversation to a notebook

Create and manage Microsoft 365 Copilot agents

• Understand when to use Agent Store versus creating a new agent
• Create an agent by using a template
• Configure an agent that has knowledge
• Configure agent settings such as instructions, capabilities, and suggested prompts
• Share an agent with team members

Topic 3. Draft and analyze business content by using AI

Draft business documents and communications

• Create a new document from a prompt
• Generate a document from an existing document
• Generate a management summary based on a document
• Move data and insights between Microsoft 365 apps

Manage meetings and collaboration

• Describe how to use Copilot for meetings
• Describe how to use Copilot Pages for collaboration
• Describe how Copilot uses memory and instructions

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

• Business Analyst
• Operations Manager
• Project Manager
• Digital Transformation Specialist
• Corporate Trainer
• Marketing Manager
• Human Resources Manager
• Executive Assistant
• Management Consultant
• Product Manager
• Sales Manager
• Learning & Development Specialist
• Office Administrator
• Customer Success Manager
• Chief of Staff
• Strategy & Planning Manager
• Communications Manager
• Procurement Manager
• Team Lead / Department Head
• Knowledge Management Specialist