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Six Sigma For Small & Medium Enterprise Training

Six Sigma is a disciplined, data-driven approach and methodology for process improvement, from manufacturing to transactional and from product to service Six Sigma is widely used by enterprises around the world since 1985. It is also often misunderstood that the six sigma is suitable only for manufacturing and for big enterprises. Six Sigma can be suitable for different size of enterprises, even for start-up, and for various different type of processes and products. In this course, the focus on the right sizing of Six Sigma deployment to the small and medium enterprise

SSG SkillsFuture Credit Applicable for Individual

SSG WSG SkillsConnect WDA Absentee Payroll for Company

Course Code: CRS-N-0042150

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Course Cancellation/Reschedule Policy

We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
Note the venue of the training is subject to changes due to class size and availability of the classroom.
Note the minimal class size to start a class is 3 Pax.

Training Grant and Subsidy

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the SkillsFuture Credit course directory

Course Details

Module 1. Overview of Six Sigma

  • What is Six Sigma?
  • An overview of DMAIC

Module 2. Key Concepts in Six Sigma

  • Critical metrics
  • Variation and Normal Curve
  • Defect per million opportunties
  • Six Sigma levels

Module 3. Selection of Six Sigma Projects

  • Identify potential projects
  • Select the 6 Sigma team

Module 4. Define Phase

  • Steps in Define Phase
  • Problem and goal statements
  • Complete the project charter
  • How to use SIPOC diagram

Module 5. Measure Phase

  • Steps in Measure Phase
  • How to map the current process
  • Plan the data collection
  • Types of data and graphs
  • Measurement system analysis
  • Process capbility and six sigma

Module 6. Analyze Phase

  • Steps in Analyze Phase
  • How to use cause effect diagram
  • Introduction to hypothesis testing
  • Data collection in the Analyze phase
  • How to analyze graphs and charts
  • How to analyze process maps

Module 7. Improve Phase

  • Steps in Improve Phase
  • Generate, evaluate and select solutions
  • Reduce the risks through FMEA
  • Mistake proofing
  • Pilot test and implement

Module 8. Control Phase

  • Steps in Control Phase
  • How to use SPC charts
  • The control plan


Who Should Attend

  • Project Managers
  • Process Engineers
  • Manufacturing Engineers




Six Sigma TrainerStephen Tan is a Supply Chain professional and practitioner with extensive experiences in End to End Supply Chain, Operations and Supply Management. His experience hails from his career at senior management level at MNC, SME and Non-Profit organisation with industries ranging from Electronic, Chemical, Healthcare, and Offshore & Marine including Oil & Gas industries. He graduated with a Bachelor of Business Administration with Distinction from RMIT University. Stephen also has an MBA from Macquarie University as well as a Certified Diploma in Accounting & Finance (ACCA, UK). He is awarded Life Time Certification in Supply Management from ISM, USA and the IE study award with Singapore Management University for Global Supply Chain Management.

He trains (ACTA certified), lecture and does adhoc consultancy project and had worked a philanthropic organization and currently Unilever Indonesia working on Supply Chain and Operations optimization after his stint with a Norwegian regional AP office working on ERP project.

Stephen is an ardent and enthusiastic user of MS Excel not only to simplify reporting for KPI but also as a tool for problem solving, decision making and cost optimization. He has also created various MS Excel tools that linked with ERP to create What-If scenario to solve problem and provide optimum solution. He believes in lifelong learning and has obtained a Specialist Diploma in Business Intelligence and Data Analytic in 2017. He desires to extend the Data Visualization capability of MS Excel, deepening his knowledge, simplifying it and sharing and teaching his knowledge to professional as well as layman.

He had worked previously with HP, CMB as Regional Procurement and handles End to End Supply Chain, Operations, Logistics with top European Flavor and Fragrance companies: Dragoco, Symrise. He also does IT projects, ERP implementations with various systems ranging from RenCS, SAP, IFS and as well as smaller SAGE-ACCPAC supply module systems which automates as well as optimize resources.

He has also developed business analytic system for Supply Chain, Order management, On-Time Delivery and Inventory Control system using combination of Excel, MS Access and other IT tools to leverage data from IT and ERP systems.

Six Sigma TrainerKhoo Yong graduated from NTU with a bachelor degree in Mechanical and Production Engineering. Currently, working as a principal engineer in one of the top 3 Semiconductor Manufacturing Pure-Play Foundry in the world, he is a statistician support Operations and Engineering, driving the Statistical Process Control Program in the Fab. He specializes in Statistics , basic Excel and advance Excel, including excel macro coding. He regularly conduct Statistical Process Control Courses in the company. He is a certified ACTA Trainer ( Advance Certificate in Training and Accessing) as well as a certified Black Belt.

Six Simga TrainerKent is a certified Project Management Professional (PMP) with about twenty-three years of experiences as industrial and commercial practitioner. With 10 years in aerospace industry and another thirteen years in IT industry of rich knowledge in project management, operational excellence, quality management and change management. This includes holding roles in MNCs that review and provide the framework, training materials and methodologies used in these area of expertise. I had also trained, coached, and mentored many talents in MNCs. I and my teams have successfully transformed many business operational units in achieving their strategic goals through billions dollar of projects

Six Sigma TrainerKM Tan is currently a part time statistics lecturer in polytechnics. He has more than 15 years of Quality Engineering and Quality Management experience with a global electronic manufacturing MNC, where there were opportunities to practice statistical and quality improvement methodologies. His area of specialty include SPC, SQC, Process Capability Improvement, DoE, FMEA, 6-Sigma, GD&T, GRR and Quality Systems.

He is graduated from NUS with a B.Sc. in Mechanical Engineering and M.Sc. in Industrial & System Engineering. He was also a Certified Quality Engineer with ASQ.

Customer Reviews (1)

Will RecommendReview by Dwight Fonseka
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Trainer was excellent. Presentation and explaination of the topic was clear. He could answer all questions very well and shared his vast expertise and experience with 6sigma and project management. (Posted on 4/22/2018)

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