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Enhance Your Employability with Certified Skills and Courses in Singapore - WSQ , IBF-STS, Skills Certification

Creating Intelligent Chatbots with Microsoft Copilot Studio

Dive into the world of intelligent chatbot creation with our comprehensive course on Microsoft Copilot Studio. This course offers a deep dive into the cutting-edge technology of AI chatbots, focusing on using Microsoft Copilot Studio for developing sophisticated, responsive chatbot applications. You'll learn the intricacies of natural language processing, machine learning algorithms, and how to integrate these chatbots into various digital platforms to enhance user experience and engagement.

Our hands-on approach will guide you through the process of designing, building, and deploying chatbots that can understand and interpret human language, make decisions, and provide valuable interactions. The course also covers best practices for optimizing chatbot performance, ensuring security and privacy, and measuring the effectiveness of your chatbot strategies. By the end of the course, you will have the necessary skills to create intelligent chatbots that can revolutionize customer service, e-commerce, and digital marketing efforts.

Certificate

All participants will receive a Certificate of Completion from Tertiary Courses after achieved at least 75% attendance.

Funding and Grant Applications

No funding is available for this course.

For WSQ funding, please checkout the details at WSQ Develop Chatbot Content Strategy with Microsoft Copilot Studio

Course Code: C814

Course Booking

The course fee listed below is before subsidy/grant, if applicable. We will apply for the grant and send you the invoice with nett fee.

$300.00 (GST-exclusive)
$327.00 (GST-inclusive)

Course Date

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Post-Course Support

We provide free consultation related to the subject matter after the course. Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts and get back to you asap.

Course Cancellation/Reschedule Policy

We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
Note the venue of the training is subject to changes due to class size and availability of the classroom.
Note the minimal class size to start a class is 3 Pax.


Course Details

Topic 1 Content Strategy for Chatbots

  • Conceptualize content ideas for chatbots
  • Map out digital storyboards for chatbots
  • Evaluate potential customer’s preferences

Topic 2 Create Chatbot Content with Microsoft Copilot Studio

  • Create chatbot content on Microsoft Copilot Studio
  • Define parameters for delivering chatbot content

Topic 3 Publish and Evaluate Chatbot

  • Publish the chatbot on multiple channels
  • Evaluate the chatbot execution

Course Info

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Job Roles

  • Chatbot Developer
  • AI Programmer
  • Machine Learning Engineer
  • Natural Language Processing Specialist
  • Digital Marketing Strategist
  • User Experience Designer
  • Data Scientist
  • Chatbot Interaction Designer
  • AI Product Manager
  • Customer Experience Analyst
  • Business Intelligence Developer
  • Automation Engineer
  • Voice Interface Designer
  • E-commerce Chatbot Specialist
  • IT Solutions Architect
  • Conversational AI Researcher
  • Chatbot Analytics Specialist
  • Customer Service Automation Coordinator
  • AI and Chatbot Consultant
  • Software Developer with AI Focus

Trainers

Sanjiv Venkatram: Sanjiv i is an ACTA certified experienced leader with a proven track record in business / finance consulting and in developing i) business intelligence (BI) solutions ii) data analytics/analysis solutions and iii) IOT lead BI solutions. Sanjiv's goal through Prudentia Consulting, is to promote the simple joy and excitement of actively using the Microsoft Platform. He believes that the agility afforded by the Microsoft platform helps businesses get time back for deeper business thinking and to spend more time with their end customers
Sanjiv has rich experiences in diverse/complex high-tech businesses, turn around environments and strategic transformations. His functional expertise is in sales analytics, financial planning and analysis, engineering and program management. He has worked across discrete manufacturing, professional services and higher education verticals. He also has a working knowledge of equities portfolio management within the financial services domain.Sanjiv is the CEO of Prudentia Consulting, an organization committed to promoting the active usage of the Microsoft Platform. Prior to this, he has worked at Microsoft (US & APAC: 9.2 years), Cognizant Tech Solutions (3.3 years), Yazaki North America (8 years) and until recently at Oracle. Here are a few of his BI/analytics projects driven at scale: Built APAC wide BI dashboard using the Power BI umbrella tool set (Power BI online, Power BI desktop and Power Pivot) and a KPI lake (SQL DB), Helped develop key KPIs – identified key KPIs and helped land this in the DB, Developed a budget audit tool that captured budget inputs from a host of countries across the globe, Developed a business unit P&L reporting tool (functional architecture) in Business Objects for the world-wide financial planning and analysis team.

Alan Tan: Alan Tan is a ACTA certified trainer. Alan Tan hold Masters in Data Science in Singapore University of Technology and Design. He is Microsoft Power Platform PL-900 certified and Microsoft Azure Data Fundamentals  Certified DP-900. He have this skills in Microsoft Power Platform development skills such as Powerapps, Power Automate,Power Portal, Power Virtual Agent, Power BI, Sharepoint, Dataverse, etc. For Programming language such as Python and Robotics Process Automation (RPA) development. He is working as a Senior Data Engineer in an MNC.

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