MS-102 Microsoft 365 Administrator Exam Prep

LU1 Configure your Microsoft 365 tenant

Topic 1 Configure your Microsoft 365 experience

• Explore your Microsoft 365 cloud environment
• Configure your Microsoft 365 organizational profile
• Manage your tenant subscriptions in Microsoft
• Integrate Microsoft 365 with customer engagement apps
• Complete your tenant configuration in Microsoft 365

Topic 2 Manage users, licenses, and mail contacts in Microsoft 365

• Examine groups in Microsoft
• Create and manage groups in Microsoft
• Create dynamic groups using Microsoft Entra rule builder
• Create a Microsoft 365 group naming policy
• Create groups in Exchange Online and SharePoint Online

Topic 3 Add a custom domain in Microsoft 365

• Plan a custom domain for your Microsoft 365 deployment
• Plan the DNS zones for a custom domain
• Plan the DNS record requirements for a custom domain
• Create a custom domain in Microsoft 365

Topic 4 Configure client connectivity to Microsoft 365

• Examine how automatic client configuration works
• Explore the DNS records required for client configuration
• Configure Outlook clients
• Troubleshoot client connectivity

LU2 Manage your Microsoft 365 tenant

Topic 5 Configure administrative roles in Microsoft 365

• Explore the Microsoft 365 permission model
• Explore the Microsoft 365 admin roles
• Assign admin roles to users in Microsoft
• Delegate admin roles to partners
• Manage permissions using administrative units in Microsoft Entra ID
• Elevate privileges using Microsoft Entra Privileged Identity Management
• Examine best practices when configuring administrative roles

Topic 6 Manage tenant health and services in Microsoft 365

• Monitor the health of your Microsoft 365 services
• Monitor tenant health using Microsoft 365 Adoption Score
• Monitor tenant health using Microsoft 365 usage analytics
• Develop an incident response plan
• Request assistance from Microsoft

Topic 7 Deploy Microsoft 365 Apps for enterprise

• Explore Microsoft 365 Apps for enterprise functionality
• Complete a self-service installation of Microsoft 365 Apps for enterprise
• Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager
• Deploy Microsoft 365 Apps for enterprise from the cloud
• Deploy Microsoft 365 Apps for enterprise from a local source
• Manage updates to Microsoft 365 Apps for enterprise
• Explore the update channels for Microsoft 365 Apps for enterprise
• Manage your cloud apps using the Microsoft 365 Apps admin center

Topic 8 Analyze your Microsoft 365 workplace data using Microsoft Viva Insights

• Examine the analytical features of Microsoft Viva Insights
• Explore Personal insights
• Explore Team insights
• Explore Organization insights
• Explore Advanced insights

LU3 Implement identity synchronization

Topic 9 Explore identity synchronization

• Examine identity models for Microsoft
• Examine authentication options for the hybrid identity model
• Explore directory synchronization

Topic 10 Prepare for identity synchronization to Microsoft 365

• Plan your Microsoft Entra ID deployment
• Prepare for directory synchronization
• Choose your directory synchronization tool
• Plan for directory synchronization using Microsoft Entra Connect Sync
• Plan for directory synchronization using Microsoft Entra Cloud Sync

Topic 11 Implement directory synchronization tools

• Configure Microsoft Entra Connect Sync prerequisites
• Configure Microsoft Entra Connect Sync
• Monitor synchronization services using Microsoft Entra Connect Health
• Configure Microsoft Entra Cloud Sync prerequisites
• Configure Microsoft Entra Cloud Sync

Topic 12 Manage synchronized identities

• Manage users with directory synchronization
• Manage groups with directory synchronization
• Maintain directory synchronization using Microsoft Entra Connect Sync security groups
• Configure object filters for directory synchronization
• Explore Microsoft Identity Manager
• Troubleshoot directory synchronization

Topic 13 Manage secure user access in Microsoft 365

• Manage user passwords
• Enable pass-through authentication
• Enable multifactor authentication
• Enable passwordless sign-in with Microsoft Authenticator
• Explore self-service password management
• Explore Windows Hello for Business
• Implement Microsoft Entra Smart Lockout
• Implement conditional access policies
• Explore Security Defaults in Microsoft Entra ID
• Investigate authentication issues using sign-in logs

LU4 Explore security metrics in Microsoft Defender XDR

Topic 14 Examine threat vectors and data breaches

• Explore today's work and threat landscape
• Examine how phishing retrieves sensitive information
• Examine how spoofing deceives users and compromises data security
• Compare spam and malware
• Examine account breaches
• Examine elevation of privilege attacks
• Examine how data exfiltration moves data out of your tenant
• Examine how attackers delete data from your tenant
• Examine how data spillage exposes data outside your tenant
• Examine other types of attacks

Topic 15 Explore the Zero Trust security model

• Examine the principles and components of the Zero Trust model
• Plan for a Zero Trust security model in your organization
• Examine Microsoft's strategy for Zero Trust networking
• Adopt a Zero Trust approach

Topic 16 Explore security solutions in Microsoft Defender XDR

• Enhance Exchange Online Protection with Microsoft Defender for Office
• Protect your organization's identities using Microsoft Defender for Identity
• Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint
• Protect against cyber attacks using Microsoft 365 Threat Intelligence
• Provide insight into suspicious activity using Microsoft Defender for Cloud App Security
• Review the security reports in Microsoft Defender XDR

Topic 17 Examine Microsoft Secure Score

• Explore Microsoft Secure Score
• Assess your security posture with Microsoft Secure Score
• Improve your secure score
• Track your Microsoft Secure Score history and meet your goals

Topic 18 Examine Privileged Identity Management

• Explore Privileged Identity Management in Microsoft Entra ID
• Configure Privileged Identity Management
• Audit Privileged Identity Management
• Control privileged admin tasks using Privileged Access Management

Topic 19 Examine Microsoft Entra ID Protection

• Explore Microsoft Entra ID Protection
• Enable the default protection policies in Microsoft Entra ID Protection
• Explore the vulnerabilities and risk events detected by Microsoft Entra ID Protection
• Plan your identity investigation

LU5 Manage your security services in Microsoft Defender XDR

Topic 20 Examine email protection in Microsoft 365

• Examine the anti-malware pipeline
• Detect messages with spam or malware using Zero-hour auto purge
• Explore anti-spoofing protection provided by Exchange Online Protection
• Explore other anti-spoofing protection
• Examine outbound spam filtering

Topic 21 Enhance your email protection using Microsoft Defender for Office 365

• Climb the security ladder from EOP to Microsoft Defender for Office
• Expand EOP protections by using Safe Attachments and Safe Links
• Manage spoofed intelligence
• Configure outbound spam filtering policies
• Unblock users from sending email

Topic 22 Manage Safe Attachments

• Protect users from malicious attachments by using Safe Attachments
• Create Safe Attachment policies using Microsoft Defender for Office
• Create Safe Attachments policies using PowerShell
• Modify an existing Safe Attachments policy
• Create a transport rule to bypass a Safe Attachments policy
• Examine the end-user experience with Safe Attachments

Topic 23 Manage Safe Links

• Protect users from malicious URLs by using Safe Links
• Create Safe Links policies using Microsoft 365 Defender
• Create Safe Links policies using PowerShell
• Modify an existing Safe Links policy
• Create a transport rule to bypass a Safe Links policy
• Examine the end-user experience with Safe Links

LU6 Implement threat protection by using Microsoft Defender XDR

Topic 24 Explore threat intelligence in Microsoft Defender XDR

• Explore Microsoft Intelligent Security Graph
• Explore alert policies in Microsoft
• Run automated investigations and responses
• Explore threat hunting with Microsoft Threat Protection
• Explore advanced threat hunting in Microsoft Defender XDR
• Explore threat analytics in Microsoft
• Identify threat issues using Microsoft Defender reports

Topic 25 Implement app protection by using Microsoft Defender for Cloud Apps

• Explore Microsoft Defender Cloud Apps
• Deploy Microsoft Defender for Cloud Apps
• Configure file policies in Microsoft Defender for Cloud Apps
• Manage and respond to alerts in Microsoft Defender for Cloud Apps
• Configure Cloud Discovery in Microsoft Defender for Cloud Apps
• Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps

Topic 26 Implement endpoint protection by using Microsoft Defender for Endpoint

• Explore Microsoft Defender for Endpoint
• Configure Microsoft Defender for Endpoint in Microsoft Intune
• Onboard devices in Microsoft Defender for Endpoint
• Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management
• Manage device discovery and vulnerability assessment
• Reduce your threat and vulnerability exposure

Topic 27 Implement threat protection by using Microsoft Defender for Office 365

• Explore the Microsoft Defender for Office 365 protection stack
• Investigate security attacks by using Threat Explorer
• Identify cybersecurity issues by using Threat Trackers
• Prepare for attacks with Attack simulation training

LU7 Explore data governance in Microsoft 365

Topic 28 Examine data governance solutions in Microsoft Purview

• Explore data governance and compliance in Microsoft Purview
• Protect sensitive data with Microsoft Purview Information Protection
• Govern organizational data using Microsoft Purview Data Lifecycle Management
• Minimize internal risks with Microsoft Purview Insider Risk Management
• Explore Microsoft Purview eDiscovery solutions

Topic 29 Explore archiving and records management in Microsoft 365

• Explore archive mailboxes in Microsoft
• Enable archive mailboxes in Microsoft
• Explore Microsoft Purview Records Management
• Implement Microsoft Purview Records Management
• Restore deleted data in Exchange Online
• Restore deleted data in SharePoint Online

Topic 30 Explore retention in Microsoft 365

• Explore retention by using retention policies and retention labels
• Compare capabilities in retention policies and retention labels
• Define the scope of a retention policy
• Examine the principles of retention
• Implement retention using retention policies, retention labels, and eDiscovery holds
• Restrict retention changes by using Preservation Lock

Topic 31 Explore Microsoft Purview Message Encryption

• Examine Microsoft Purview Message Encryption
• Configure Microsoft Purview Message Encryption
• Define mail flow rules to encrypt email messages
• Add organizational branding to encrypted email messages
• Explore Microsoft Purview Advanced Message Encryption

LU8 Implement compliance in Microsoft 365

Topic 32 Explore compliance in Microsoft 365

• Plan for security and compliance in Microsoft
• Plan your beginning compliance tasks in Microsoft Purview
• Manage your compliance requirements with Compliance Manager
• Examine the Compliance Manager dashboard
• Analyze the Microsoft Compliance score

Topic 33 Implement Microsoft Purview Insider Risk Management

• Explore insider risk management
• Plan for insider risk management
• Explore insider risk management policies
• Create insider risk management policies
• Investigate insider risk management activities and alerts
• Explore insider risk management cases

Topic 34 Implement Microsoft Purview Information Barriers

• Explore Microsoft Purview Information Barriers
• Configure information barriers in Microsoft Purview
• Examine information barriers in Microsoft Teams
• Examine information barriers in OneDrive
• Examine information barriers in SharePoint

Topic 35 Explore Microsoft Purview Data Loss Prevention

• Examine Data Loss Prevention
• Explore Endpoint data loss prevention
• Examine DLP policies
• View DLP policy results
• Explore DLP reports

Topic 36 Implement Microsoft Purview Data Loss Prevention

• Plan to implement Microsoft Purview Data Loss Protection
• Implement Microsoft Purview's default DLP policies
• Design a custom DLP policy
• Create a custom DLP policy from a template
• Configure email notifications for DLP policies
• Configure policy tips for DLP policies

LU9 Manage compliance in Microsoft 365

Topic 37 Implement data classification of sensitive information

• Explore data classification
• Implement data classification in Microsoft
• Explore trainable classifiers
• Create and retrain a trainable classifier
• View sensitive data using Content explorer and Activity explorer
• Detect sensitive information documents using Document Fingerprinting

Topic 38 Explore sensitivity labels

• Manage data protection using sensitivity labels
• Explore what sensitivity labels can do
• Determine a sensitivity label's scope
• Apply sensitivity labels automatically
• Explore sensitivity label policies

Topic 39 Implement sensitivity labels

• Plan your deployment strategy for sensitivity labels
• Examine the requirements to create a sensitivity label
• Create sensitivity labels
• Publish sensitivity labels
• Remove and delete sensitivity labels

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

• Systems Administrator
• IT Manager
• Cloud Solutions Architect
• IT Consultant
• IT Director
• Network Administrator
• IT Security Specialist
• IT Support Specialist
• IT Project Manager
• Microsoft 365 Enterprise Administrator
• Microsoft 365 Teams Administrator
• Microsoft 365 Security Administrator
• Compliance Manager
• Information Systems Auditor
• Information Security Analyst

Agus Salim :  I am professional with more than 10 years of experience in Project Management, IT Solutions Management, and Systems Integration both in waterfall and agile methodology. He started out his career as a Web Developer before moving on to Business Analyst/Project Manager. He has strong leadership and the capability of leading a team with a proven ability to deliver projects with tight timelines. Besides his experiences in managing projects, he has good knowledge in Cybersecurity and hands-on experience in Next Generation Firewall such as Check Point. During his free time, he likes to explore Cloud Technology, especially on Microsoft Azure. Agus Salam is AWS cloud practitioner certified. I am also ACLP certied trainer.

Quah Chee Yong : Start-up experience in the field of Data Analytics and Digital Assistant/Chatbot. Blockchain Enthusiast. Lead Trainer (ACLP) in the field of AI/Data Science. General Management experience in Sales, Marketing, Business Development, Technical Services, Shipping/Marine & Supply Chain, HSSE/Risk Management and Support Functions Combination of Commercial, Operational and Technical background in MNCs covering the Asia Pacific region Staff/Stakeholders Management in a virtual matrix organizational setup spanning diverse cultures globally. I have obtained AWS certification.